Expert Inbound
Not Disclosed•Full-TimeOn-site
location_onStockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder—it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth—and we applaud it. You're unstoppable!
This role manages live inbound business sales calls to connect new and existing customers with appropriate wireless solutions. You will conduct discovery conversations to recommend products, price plans, data, and enhanced services based on customer needs. Success in this position requires collaboration with field sales, implementation, and solution engineering teams to support deal partnerships. Your work directly impacts organizational revenue and customer satisfaction by ensuring accurate sales and ongoing service for business customers, while maintaining rigorous standards for customer verification and fraud prevention.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.
Work model: On-site
Stockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
Nashville, Tennessee
Less than 2 years of experience in an inbound/outbound commissioned environment. Less than 2 years of experience in business customer service, sales, or retention.
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Skills: Microsoft Office Suite, Word, Excel, Powerpoint, Teams, Outlook, Webex, Dialpad, Google Applications.
Education: High School Diploma/GED required.