
location_on3018, 10th Street North, Clarendon, Arlington, Arlington County, Virginia, 22201, United States
As a Concierge at Dweck, you serve as the brand ambassador and the first point of contact for both future and current residents. You are an essential member of the community, dedicated to providing outstanding, personalized customer service that enhances the quality of the living experience. Your role is defined by a commitment to our core values: being outstanding, doing what matters, taking care, staying curious, and living the truth.
In a typical day, you will engage residents and guests with genuine care, warmth, and hospitality. From managing building security and package deliveries to planning community events and acting as a local area expert, you create moments that matter. Whether resolving issues with ownership, assisting with administrative tasks, or partnering with local businesses to offer VIP services, your goal is to ensure residents are not just satisfied, but happy with the service they receive.
As a "Dweckster," your commitment to representing and promoting our culture contributes to making us a best place to work and live. We foster an environment of acceptance, respect, and diversity. We approach work with a positive spirit of cooperation, honor our commitments as dependable team players, and strive to improve the customer experience for residents, prospects, vendors, and partners. We believe in working with integrity, communicating clearly, and using time productively to achieve both personal and professional goals.
For part-time Concierge positions, attendance at Dweck's New Hire Orientation is required. Held on Tuesdays from 9 am to 5 pm at our Headquarters office in DC, this full paid day allows new team members to meet the team, learn about our values and culture, and experience the company excitement firsthand. By accepting an offer of employment, you agree to attend this orientation.
Dweck is committed to creating an environment of acceptance and respect for a diverse, equitable, and inclusive workforce.
Work model: On-site
3018, 10th Street North, Clarendon, Arlington, Arlington County, Virginia, 22201, United States
Arlington, Virginia
Skills: Microsoft Office, Yardi, Yardi Concierge, Key Track, Handy Trac, Knox Box.
Education: High school diploma or GED required.