Especialista en servicio al cliente en tienda
Not Disclosed•Full-TimeOn-site
location_onFairfield Inn & Suites Louisville Downtown, 100, East Jefferson Street, Louisville, Jefferson County, Kentucky, 40202, United States
About the Team
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We take our stability, growth, and momentum and translate them into possibility for our people. Our people are behind the strength of our success, and we invest in your life, career, and connection with an inclusive team.
About the Role
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. This role is designed to ensure maximum client satisfaction while helping the store achieve its sales goals. You will be expected to promptly resolve customer concerns, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store.
The selected individual will work at stores within a 15-mile radius of Store #1264, located at 9210 Westport Road, Louisville, KY 40242. This is a full-time position.
Hiring Process
- Online Application: Find the role on our Careers page and set aside 15 minutes to create your profile.
- Digital Interview: Qualified candidates will be invited to complete a digital video interview via HireVue. This consists of behavioral-based questions and can be completed on your own schedule within 7 days of receiving an invitation.
- In-Store Interview: Top candidates from the video interview will be invited to meet with our team in a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.
Equal Opportunity & Safety
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. We consider qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law. As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans.
Due to the nature of this role, which involves contact with customers (including minors) and access to cash, payment methods, and merchandise, a review of criminal history is necessary to protect the business, its operations, and the safety of our customers and staff. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws.
Please be aware that Sherwin-Williams recruiting team members will never request a payment, financial information, or sensitive personal data during the application process.
Work location
Similar Job Opportunities
Skills, education and keywords
Skills: English, Spanish, Driver's License, Tinting Equipment, Mixing Equipment.
Education: High School diploma or GED preferred.
Frequently asked questions about Especialista en servicio al cliente en tienda at Sherwin-Williams
What does a Especialista en servicio al cliente en tienda at Sherwin-Williams do?expand_more
Day-to-day, the Especialista en servicio al cliente en tienda at Sherwin-Williams will assist customers in person and over the phone by determining needs and presenting appropriate products; process sales transactions accurately and consistent with policies and procedures; tint and mix products to customer specifications; and maintain precise work order files and formulas.
What are the requirements for this Especialista en servicio al cliente en tienda role?expand_more
Sherwin-Williams is looking for candidates who meet the following requirements: 18 years of age; Legally authorized to work in the country of employment; Read, write, comprehend, and communicate in English; Read, write, comprehend, and communicate in Spanish; Valid, unrestricted Driver's License; and High School diploma or GED.
Where is the Especialista en servicio al cliente en tienda role at Sherwin-Williams located?expand_more
Especialista en servicio al cliente en tienda at Sherwin-Williams is based in Fairfield Inn & Suites Louisville Downtown, 100, East Jefferson Street, Louisville, Jefferson County, Kentucky, 40202, United States. This is a on-site role.