Especialista en servicio al cliente en tienda

About the Role

Customer Service Specialists at Sherwin-Williams work closely with both wholesale and retail customers to determine their needs, answer questions about our products, and recommend the right solutions. This role is designed to ensure maximum client satisfaction by promptly resolving concerns while maintaining the high quality and visual standards of our products and store. Specialists are tasked with achieving excellent customer service while consistently meeting the store's sales goals.

The selected individual will work at a store within a 25-mile radius of Store #707572 in Baton Rouge, LA. This is a part-time position requiring contact with customers, which may include minors, and access to cash, payment methods, and store merchandise.

Our Purpose and Culture

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We believe our people are behind the strength of our success, and we invest in their stability, growth, and momentum to translate it into possibility.

We are committed to an inclusive team and a commitment to our own and broader communities. Our mission extends to helping employees and their families live healthier, save smarter, and feel better through a wide range of world-class benefits designed for total well-being.

Hiring Process

Step 1: Online Application Find the role on our Careers page and set aside 15 minutes to create your profile by entering or importing your details.

Step 2: Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue. This step consists of behavioral-based questions and can be completed on your own schedule within 7 days of receiving an invitation.

Step 3: In-Store Interview Once your video interview is reviewed by our Recruitment team, top candidates are invited to meet with the team in-store at a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.

Equal Opportunity and Safety

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law.

As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws.

Please be aware that Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information during the application process.