Epic Certified Willow Senior Analyst
Not Disclosed•ContractorOn-site
location_on16th Street, Detroit, Wayne County, Michigan, 48208, United States
About Accenture Flex
Accenture Flex offers the flexibility of local, fixed-duration, project-based work powered by Accenture, a leading global professional services company. Consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists, we provide a dynamic environment where you can apply your skills to drive business transformation for leading organizations and communities.
As an Accenture Flex employee, you will deliver innovative solutions for our clients while collaborating with a highly skilled, diverse network of people across Accenture businesses. You will leverage the latest emerging technologies to address today's biggest business challenges. Unlike traditional roles, Accenture Flex employees work onsite at the project in their local metro area, significantly reducing or eliminating travel demands.
About the Role
The Epic Certified Willow Applications Support Coordinator serves as a vital link between technical operations and business needs within a dynamic healthcare environment. This role exists to ensure the seamless delivery of high-quality support and enhancements for Epic Willow applications.
In this position, you will act as a subject matter expert for application workflows and configurations, managing day-to-day operations and prioritizing support activities to ensure timely resolution of incidents per defined SLAs. You will serve as the primary liaison with client stakeholders, ensuring system capabilities align with business needs, while coordinating with offshore support teams to facilitate effective communication and task delegation.
Your day-to-day involves maintaining critical system documentation, including workflows and testing protocols, and ensuring strict compliance with HIPAA, data governance, and organizational security policies. You will actively participate in team meetings to provide updates on ongoing work, risks, and resource needs, while supporting broader teams working on other applications. Success in this role requires a blend of technical proficiency and excellent communication skills to navigate complex stakeholder relationships.
Hiring Process & Application
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Additional Information
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Work location
Work model: On-site
16th Street, Detroit, Wayne County, Michigan, 48208, United States
Detroit, Michigan
Key Responsibilities
- check_circleAct as a subject matter expert for application workflows and configurations
- check_circleServe as a liaison with client stakeholders to align system capabilities with business needs
- check_circleCoordinate with offshore support teams to ensure effective communication and task delegation
- check_circleMaintain system documentation including workflows, build specifications, and testing protocols
- check_circleEnsure compliance with HIPAA, data governance, and organizational security policies
- check_circleParticipate in regular team meetings to provide updates on work, risks, and resource needs
- check_circleManage and prioritize daily support and maintenance activities to resolve incidents per SLAs
Requirements
- verifiedHigh school diploma or GED
- verifiedMinimum of two years of experience as an Epic Willow Analyst
- verifiedCurrent Epic Willow Certification
- verifiedUS work authorization without visa sponsorship
Benefits & Perks
check_circleMedical, dental, vision, and long-term disability coveragecheck_circle401(k) plancheck_circlePaid time off
Similar Job Opportunities
Skills, education and keywords
Skills: Epic Willow Certification, Hipaa, Data Governance.
Education: High school diploma or GED required.
Frequently asked questions about Epic Certified Willow Senior Analyst at Accenture
What does a Epic Certified Willow Senior Analyst at Accenture do?expand_more
Day-to-day, the Epic Certified Willow Senior Analyst at Accenture will act as a subject matter expert for application workflows and configurations; serve as a liaison with client stakeholders to align system capabilities with business needs; coordinate with offshore support teams to ensure effective communication and task delegation; and maintain system documentation including workflows, build specifications, and testing protocols.
What are the requirements for this Epic Certified Willow Senior Analyst role?expand_more
To qualify for the Epic Certified Willow Senior Analyst at Accenture position, applicants should have: High school diploma or GED; Minimum of two years of experience as an Epic Willow Analyst; Current Epic Willow Certification; and US work authorization without visa sponsorship.
Where is the Epic Certified Willow Senior Analyst role at Accenture located?expand_more
Epic Certified Willow Senior Analyst at Accenture is based in 16th Street, Detroit, Wayne County, Michigan, 48208, United States. This is a on-site role.
Is this Epic Certified Willow Senior Analyst job remote, hybrid, or on-site?expand_more
Accenture has listed this Epic Certified Willow Senior Analyst role as on-site.
How much experience is required for this Epic Certified Willow Senior Analyst role?expand_more
Epic Certified Willow Senior Analyst at Accenture typically requires 2+ years of relevant experience at the senior level.
What skills do you need for the Epic Certified Willow Senior Analyst role at Accenture?expand_more
Key skills for Epic Certified Willow Senior Analyst at Accenture include Epic Willow Certification; Hipaa; and Data Governance.
What education is required for Epic Certified Willow Senior Analyst at Accenture?expand_more
Educational requirements for this role: High school diploma or GED required.
What category does the Epic Certified Willow Senior Analyst role belong to?expand_more
Epic Certified Willow Senior Analyst at Accenture is part of the hr & recruitment job category on Recrutus.