
location_onArmory Road, Elm Street Historic District, Downtown Hartford, Clay Arsenal, Hartford, Capitol Planning Region, Connecticut, 06115, United States
Accenture Flex offers the flexibility of local, fixed-duration, project-based work powered by Accenture, a leading global professional services company. Consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists, we provide a dynamic environment where employees apply their skills to drive business transformation for leading organizations and communities.
As an Accenture Flex employee, you will deliver innovative solutions for our clients while collaborating with a highly skilled, diverse network of people across Accenture businesses. You will leverage the latest emerging technologies to address today's biggest business challenges. A key benefit of this model is the ability to work onsite at the project in your local metro area, significantly reducing or eliminating travel demands.
The Epic Certified Willow Applications Support Coordinator serves as a vital link between the Accenture team, software vendors, and clients within a dynamic healthcare environment. This role demands a blend of technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements.
In this position, you will act as a subject matter expert for application workflows and configurations, managing and prioritizing daily support and maintenance activities to ensure timely resolution of incidents and service requests. You will serve as the primary liaison with client stakeholders, ensuring system capabilities align with business needs, while coordinating with offshore support teams to facilitate effective communication, task delegation, and performance monitoring. Additionally, you will maintain critical system documentation and ensure strict compliance with HIPAA, data governance, and organizational security policies.
Accenture Flex employees receive competitive rewards, including a market-competitive suite of benefits. These include medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. Employees also gain access to world-class learning resources to support their professional growth.
Accenture is an Equal Opportunity Employer and Affirmative Action Employer of Veterans/Individuals with Disabilities. We believe that no one should be discriminated against because of their differences. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by law.
Our rich diversity makes us more innovative, competitive, and creative, helping us better serve our clients and communities. Accenture is committed to providing reasonable accommodations for persons with disabilities or religious observances during the recruiting process and upon hire. We also ensure that a criminal conviction history is not an absolute bar to employment and that candidates are not obligated to disclose sealed or expunged records.
Applicants for employment in the US must have work authorization that does not require sponsorship of a visa. Candidates currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. For more information on how we process your data during the recruiting process, please refer to Accenture's Recruiting and Hiring Statement.
Work model: On-site
Armory Road, Elm Street Historic District, Downtown Hartford, Clay Arsenal, Hartford, Capitol Planning Region, Connecticut, 06115, United States
Hartford, Connecticut
Skills: Epic Willow Certification, Hipaa, Data Governance.
Education: High school diploma or GED required.