
location_onHamlet Street, Weinland Park, University District, Columbus, Franklin County, Ohio, 43201, United States
Accenture Flex offers the flexibility of local, fixed-duration, project-based work powered by Accenture, a leading global professional services company. Consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists, Accenture provides a dynamic environment where employees apply their skills to drive business transformation for leading organizations and communities.
As an Accenture Flex employee, you will deliver innovative solutions for clients while collaborating with a highly skilled, diverse network of people across Accenture businesses. You will leverage the latest emerging technologies to address today's biggest business challenges. Unlike traditional roles, Flex employees work onsite at the project in their local metro area, significantly reducing or eliminating travel demands. You will receive competitive rewards, access to benefits programs, and world-class learning resources.
The Epic Certified Willow Applications Support Coordinator serves as a vital link between the Accenture team, software vendors, and clients within a dynamic healthcare environment. This role demands a blend of technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements.
In this position, you will act as a subject matter expert for application workflows and configurations, managing and prioritizing daily support and maintenance activities to ensure timely resolution of incidents and service requests. You will serve as the primary liaison with client stakeholders, ensuring system capabilities align with business needs, while coordinating with offshore support teams to facilitate effective communication, task delegation, and performance monitoring. Additionally, you will maintain critical system documentation, ensure compliance with HIPAA and data governance policies, and support broader team initiatives.
Accenture believes that no one should be discriminated against because of their differences. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by law. Our rich diversity makes us more innovative, competitive, and creative, helping us better serve our clients and communities.
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities and is committed to providing veteran employment opportunities. We are committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you require accommodation to perform the essential functions of your role or to facilitate the recruiting process, please contact us toll free at 1 (877) 889-9009 or speak with your recruiter.
Applicants for employment in the US must have work authorization that does not require sponsorship of a visa. Candidates currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture does not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their pay.
Work model: On-site
Hamlet Street, Weinland Park, University District, Columbus, Franklin County, Ohio, 43201, United States
Columbus, Ohio
Skills: Epic Willow Certification, Hipaa, Data Governance.
Education: High school diploma or GED required.