Entry Level/Technical Support Specialist
Not Disclosed•ContractorOn-site
location_on40, Kent Road, Village of Wappingers Falls, Town of Wappinger, Dutchess County, New York, 12590, United States
About the Role
This is an entry-level opportunity designed for individuals launching their IT careers in a hands-on support environment. The position offers exposure to enterprise systems, ongoing learning, and long-term growth potential. You will serve as the first point of contact for internal users, field technicians, and customers, ensuring systems remain operational and issues are resolved efficiently. This role is ideal for recent graduates, those with entry-level IT certifications, or students currently pursuing a technology-related degree.
About the Team
TEKsystems is a partner in transformation, helping clients activate ideas and solutions to take advantage of new opportunities. As a team of 80,000 strong, we work with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services and Talent Services, we collaborate with progressive leaders to drive change. We are strategic thinkers and hands-on collaborators, building tomorrow by delivering business outcomes and making positive impacts in our global communities.
Hiring Process
Applications for this position are anticipated to close on June 4, 2026. Please note that we may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Equal Opportunity & Culture
TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. We are committed to fostering an inclusive environment where diverse perspectives drive innovation.
Note: Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment in San Francisco. Additionally, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.
Work location
Work model: On-site
40, Kent Road, Village of Wappingers Falls, Town of Wappinger, Dutchess County, New York, 12590, United States
Village of Wappingers Falls, New York
Key Responsibilities
- check_circleProvide first-level technical support for desktops, laptops, mobile devices, and peripherals
- check_circleTroubleshoot hardware, software, and connectivity issues including Windows OS and Office 365
- check_circleProvide remote support to field technicians and users across the organization
- check_circleLog, track, and manage support tickets using ServiceNow or similar ticketing systems
- check_circleEscalate complex technical issues to senior engineers or specialized support teams
- check_circleAssist with onboarding and offboarding processes including account setup and equipment provisioning
Requirements
- verifiedRecent IT certification (CompTIA A+ or Google IT Support) or recent graduation from technology-related program
- verifiedU.S. Citizenship required
- verifiedAbility to work on-site five days per week
Nice to Have
Internship or previous help desk experience. Exposure to ServiceNow or other IT ticketing systems. Experience supporting remote users or working in a corporate IT environment.
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circleCritical Illness, Accident, and Hospital insurancecheck_circle401(k) Retirement Plan with pre-tax and Roth post-tax contributionscheck_circleVoluntary Life and AD&D insurance for employee and dependentsShort and long-term disability insurance
Similar Job Opportunities
Entry Level/Technical Support Specialist
Wisconsin Department of Children and Families • Village of Wappingers Falls, New York
$20-22/hrarrow_forward
Helpdesk Technician I
SyberJet Aircraft • Chandler, Arizona
Not Disclosedarrow_forward
Helpdesk Support Specialist
Wisconsin Department of Children and Families • Village of Wappingers Falls, New York
$22-0/hrarrow_forward
Skills, education and keywords
Skills: Comp Tia A+, Google It Support, Windows Os, Office 365, VPN, Servicenow.
Education: No degree required; recent graduation from a technology-related program or IT certification preferred.
Frequently asked questions about Entry Level/Technical Support Specialist at TEKsystems
What does a Entry Level/Technical Support Specialist at TEKsystems do?expand_more
A Entry Level/Technical Support Specialist at TEKsystems is responsible for the following: Provide first-level technical support for desktops, laptops, mobile devices, and peripherals; Troubleshoot hardware, software, and connectivity issues including Windows OS and Office 365; Provide remote support to field technicians and users across the organization; and Log, track, and manage support tickets using ServiceNow or similar ticketing systems.
What are the requirements for this Entry Level/Technical Support Specialist role?expand_more
To qualify for the Entry Level/Technical Support Specialist at TEKsystems position, applicants should have: Recent IT certification (CompTIA A+ or Google IT Support) or recent graduation from technology-related program; U.S. Citizenship required; and Ability to work on-site five days per week.
Where is the Entry Level/Technical Support Specialist role at TEKsystems located?expand_more
Entry Level/Technical Support Specialist at TEKsystems is based in 40, Kent Road, Village of Wappingers Falls, Town of Wappinger, Dutchess County, New York, 12590, United States. This is a on-site role.
Is this Entry Level/Technical Support Specialist job remote, hybrid, or on-site?expand_more
TEKsystems has listed this Entry Level/Technical Support Specialist role as on-site.
How much experience is required for this Entry Level/Technical Support Specialist role?expand_more
Candidates for Entry Level/Technical Support Specialist at TEKsystems should have entry level.
What skills do you need for the Entry Level/Technical Support Specialist role at TEKsystems?expand_more
Key skills for Entry Level/Technical Support Specialist at TEKsystems include Comp Tia A+; Google It Support; Windows Os; Office 365; VPN; and Servicenow.
What education is required for Entry Level/Technical Support Specialist at TEKsystems?expand_more
Educational requirements for this role: No degree required; recent graduation from a technology-related program or IT certification preferred.
What category does the Entry Level/Technical Support Specialist role belong to?expand_more
Entry Level/Technical Support Specialist at TEKsystems is part of the it job category on Recrutus.