Engineering Operations Technician

About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we are looking for talented people who want to help.

We are an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. We value curiosity and connection, fostering stronger, more collaborative teams through our inclusion of events.

About the Role

As a Data Center Engineering Technician, you will serve as Amazon's front line for hands-on electrical and mechanical equipment troubleshooting. You will play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

This role acts as the front line for preventative maintenance and troubleshooting of mission-critical data center facility equipment. You will report to a site's Data Center Facility Manager and maintain, operate, and troubleshoot stand-by diesel generators, fuel systems, three-phase electrical systems (switchgear, UPSs, PDUs, wet cell batteries), and mechanical equipment including CRAC units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Additional support includes fire/life safety equipment, building automation systems, and general facilities equipment.

The position supports data centers in various operational stages. You may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. This role may also support more than one location or site, with work schedules that can rotate on a predefined schedule and include on-call rotations.

Important Location Note: This position is for PDX, an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. GovCloud may NOT be accessed from outside of the United States.

Hiring Process & Application

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A lump sum stipend will be provided to eligible candidates who relocate for this position.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.