Employee Relations Representative
Not Disclosed•Full-TimeOn-site
location_on1146, River Walk, Downtown, San Antonio, Bexar County, Texas, 78205, United States
About the Role
As an Employee Relations Business Partner or Analyst, you will serve as a strategic internal consultant to the leadership teams of various City of San Antonio departments. Your mission is to manage the day-to-day operations of the Human Resources office within your assigned client department, ensuring strict compliance with labor laws, City policies, and programs. You will act as a vital liaison between department management and employees, including union representation, while proactively anticipating HR needs to support the achievement of strategic departmental goals.
In this role, you will navigate complex employee relations issues, conducting thorough and objective investigations into working condition complaints, disciplinary actions, EEO complaints, and grievances. Beyond conflict resolution, you will analyze trends and metrics to develop targeted solutions, programs, and policies that drive organizational health. You will provide guidance on workforce planning, succession planning, and business unit reorganizations, while also serving as a resource for employees regarding workplace questions and concerns.
The position offers a dynamic work environment where assignments may vary based on client department needs. You will work primarily in an office setting, potentially exercising direct supervision over assigned staff, and will collaborate closely with department leadership to foster a culture of compliance, fairness, and operational excellence.
Work location
Work model: On-site
1146, River Walk, Downtown, San Antonio, Bexar County, Texas, 78205, United States
San Antonio, Texas
Key Responsibilities
- check_circleManage and resolve complex employee relations issues through thorough investigations
- check_circleAnalyze trends and metrics to develop HR solutions, programs, and policies
- check_circleProvide guidance on workforce planning, succession planning, and business reorganizations
- check_circleIdentify training needs and facilitate or coordinate training for client departments
- check_circleServe as a consultant to department management on HR issues and compliance matters
- check_circleProvide performance management guidance including coaching, counseling, and disciplinary actions
- check_circleAct as a liaison between department management, employees, and union representatives
- check_circleManage client relationships by communicating status, resolving concerns, and preparing reports
Requirements
- verifiedBachelor's Degree from an accredited college or university
- verifiedValid Class 'C' Texas Driver's License
- verifiedCJIS fingerprint-based background check eligibility
- verifiedTwo (2) years of progressively responsible professional experience in Human Resources or related field
- verifiedPHR, SPHR, SHRM-CP, SHRM-SCP, or other HR Certification preferred
Nice to Have
PHR, SPHR, SHRM-CP, SHRM-SCP, or other HR Certification.
Similar Job Opportunities
Skills, education and keywords
Skills: Fair Labor Standards Act, Equal Employment Opportunity, American With Disabilities Act, Statistical Analysis, Position/job Analysis, Labor Market Survey, MS Windows, Word, Excel, Access.
Education: Bachelor's Degree required with preferable coursework in HR, Public Admin, or Business.
Frequently asked questions about Employee Relations Representative at City of San Antonio
What does a Employee Relations Representative at City of San Antonio do?expand_more
In this Employee Relations Representative at City of San Antonio role, you will manage and resolve complex employee relations issues through thorough investigations; analyze trends and metrics to develop hr solutions, programs, and policies; provide guidance on workforce planning, succession planning, and business reorganizations; and identify training needs and facilitate or coordinate training for client departments.
What are the requirements for this Employee Relations Representative role?expand_more
To qualify for the Employee Relations Representative at City of San Antonio position, applicants should have: Bachelor's Degree from an accredited college or university; Valid Class 'C' Texas Driver's License; CJIS fingerprint-based background check eligibility; Two (2) years of progressively responsible professional experience in Human Resources or related field; and PHR, SPHR, SHRM-CP, SHRM-SCP, or other HR Certification preferred.
Where is the Employee Relations Representative role at City of San Antonio located?expand_more
Employee Relations Representative at City of San Antonio is based in 1146, River Walk, Downtown, San Antonio, Bexar County, Texas, 78205, United States. This is a on-site role.
Is this Employee Relations Representative job remote, hybrid, or on-site?expand_more
City of San Antonio has listed this Employee Relations Representative role as on-site.
How much experience is required for this Employee Relations Representative role?expand_more
Employee Relations Representative at City of San Antonio typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Employee Relations Representative role at City of San Antonio?expand_more
Key skills for Employee Relations Representative at City of San Antonio include Fair Labor Standards Act; Equal Employment Opportunity; American With Disabilities Act; Statistical Analysis; Position/job Analysis; Labor Market Survey; MS Windows; and Word.
What education is required for Employee Relations Representative at City of San Antonio?expand_more
Educational requirements for this role: Bachelor's Degree required with preferable coursework in HR, Public Admin, or Business.
What category does the Employee Relations Representative role belong to?expand_more
Employee Relations Representative at City of San Antonio is part of the hr & recruitment job category on Recrutus.
About City of San Antonio
The City of San Antonio operates as a major government administration entity headquartered in San Antonio, Texas. As the seventh largest city in the United States, it maintains a robust fiscal management record while actively nurturing entrepreneurship, encouraging investment, and funding essential infrastructure. The municipal government supports a diverse economy by fostering partnerships and growth opportunities within key sectors including aerospace, bioscience, cybersecurity, green technologies, healthcare, and information technology.
San Antonio serves a population known for its compassion, inclusivity, and cultural pride. The city is home to the River Walk and the Alamo, which rank as top tourist attractions in Texas, alongside historic missions designated as a World Heritage Site. This designation marks the location as the first and only such site in the state. The municipality is also recognized as Military City, USA, hosting one of the largest populations of active-duty military personnel and veterans in the nation. The area supports mission-critical commands covering military medicine, cybersecurity, pilot training, and basic training. For further details regarding services and initiatives, residents and visitors may refer to SA.gov and the official social media channels.
Browse more roles: All City of San Antonio jobs, hr & recruitment jobs on Recrutus.