Dispatch Customer Service Representative

About the Team

Jack B. Parson Companies, a CRH Company, is dedicated to championing the safety, empowerment, and development of our employees. Our mission is to be the preferred source for quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving, and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.

CRH operates as a collection of hundreds of family businesses and regional companies. This decentralized structure allows you to work in a small company environment while enjoying the career opportunities of a large international organization.

About the Role

This skilled position is central to ensuring "on-time" service for our customers and managing the flow of equipment and manpower at our plants. Success in this role requires a proactive approach; you will be expected to anticipate delivery schedules and communicate directly with customers if deliveries will be late or could arrive early. The role demands a positive "can-do" attitude and the ability to maintain a pleasant, accommodating voice over the phone, even during high-pressure moments.

You will be an integral part of a team that values growth and internal promotion. While the role involves specific operational duties, the core of the position is fostering strong customer relationships and ensuring smooth plant operations through effective communication and coordination.

Hiring Process

If you are up for a rewarding challenge, we invite you to take the first step and apply today. Once you click "Apply Now," you will be directed to our official employment application. Please complete your online profile, which will be sent directly to the hiring manager. Our system allows you to view and track your application status 24 hours a day.

Equal Opportunity

Jack B. Parson Companies, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.