Director of Social Services at Promesa, Inc.

About Us

Acacia Network is the leading Latino integration care nonprofit in the nation, offering a pathway to behavioral and primary healthcare, housing, and empowerment for the community, from children to seniors. Since 1969, we have been visionary leaders transforming the triple aim of high quality, great experience, and lower cost. We champion a collaborative environment to deliver vital health, housing, and community-building services. By hiring talented individuals, we have expanded quickly with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico.

About the Role

The Director of Social Services ensures quality care and oversees the Clinical and Social Services functions of the shelter in accordance with DHS regulatory and accreditation requirements. This role is pivotal in implementing care and resources to meet the physical, emotional, and social needs of our clients. You will supervise the Intake Services and Case Management Teams, working closely with the Program Director to develop, implement, track, report, and evaluate measurable outcomes. The position involves managing the entire building in the absence of the Program Director, facilitating interdepartmental communication, and connecting with community leaders to build support networks. You will also liaise with medical staff, psychiatric providers, and DHS agencies to ensure appropriate service delivery and compliance with all organizational policies and legal regulations.

Hiring Process

Interested candidates should submit their application through our standard channels. The selection process involves a review of qualifications and experience, followed by interviews with the Program Director and relevant leadership team members to assess cultural fit and leadership capabilities.

Equal Opportunity

Acacia Network is an equal opportunity employer. We consider qualified applicants regardless of background.

Work location

Work model: On-site

On-site

Key Responsibilities

check_circleOversee day-to-day operations of the Social Service program and building
check_circleDevelop and implement measurable outcomes and program content
check_circleEnsure compliance with DHS regulations and organizational policies
check_circleConduct one-on-one supervision and professional development for staff
check_circleDevelop crisis prevention and intervention strategies for client safety
check_circleSubmit accurate monthly reports to the Program Director and funders
check_circleMonitor client housing placements, medication compliance, and care plans
check_circleSupervise Intake Services and Case Management teams
check_circleLiaise with medical staff, psychiatric providers, and external agencies
check_circleAnalyze program data to drive improvements and meet performance goals

Requirements

verifiedBachelors Degree in Human Services or related field
verified5+ years of experience with homeless population or special needs population
verified3+ years in a managerial position
verifiedSIFI (Seminar in Field Instruction) preferred

Nice to Have

Master's Degree in Social Work or related field. Successful completion of SIFI (Seminar in Field Instruction).

Skills, education and keywords

Skills: Case Management, Housing, Substance Abuse Treatment, Mental Health, DHS, Quality Assurance, Crisis Prevention, Crisis Intervention, Individual Service Plans, Sifi.

Education: Bachelor's Degree in Human Services or related field, required; Master's Degree in Social Work or related field, preferred.

Frequently asked questions about Director of Social Services at Promesa, Inc.

What does a Director of Social Services at Promesa, Inc. do?expand_more

Day-to-day, the Director of Social Services at Promesa, Inc. will oversee day-to-day operations of the social service program and building; develop and implement measurable outcomes and program content; ensure compliance with dhs regulations and organizational policies; and conduct one-on-one supervision and professional development for staff.

What are the requirements for this Director of Social Services role?expand_more

Promesa, Inc. is looking for candidates who meet the following requirements: Bachelors Degree in Human Services or related field; 5+ years of experience with homeless population or special needs population; 3+ years in a managerial position; and SIFI (Seminar in Field Instruction) preferred.

Where is the Director of Social Services role at Promesa, Inc. located?expand_more

Director of Social Services at Promesa, Inc. is based in On-site. This is a on-site role.

Is this Director of Social Services job remote, hybrid, or on-site?expand_more

Promesa, Inc. has listed this Director of Social Services role as on-site.

How much experience is required for this Director of Social Services role?expand_more

Director of Social Services at Promesa, Inc. typically requires 5+ years of relevant experience at the lead level.

What skills do you need for the Director of Social Services role at Promesa, Inc.?expand_more

Key skills for Director of Social Services at Promesa, Inc. include Case Management; Housing; Substance Abuse Treatment; Mental Health; DHS; Quality Assurance; Crisis Prevention; and Crisis Intervention.

What education is required for Director of Social Services at Promesa, Inc.?expand_more

Educational requirements for this role: Bachelor's Degree in Human Services or related field, required; and Master's Degree in Social Work or related field, preferred.

What category does the Director of Social Services role belong to?expand_more

Director of Social Services at Promesa, Inc. is part of the healthcare & nursing job category on Recrutus.

Director of Social Services