Director of Investment Operations
Not Disclosed•Full-TimeHybrid
location_on162, East 33rd Street, Murray Hill, Manhattan Community Board 6, Manhattan, New York County, New York, 10016, United States
About the Investment Office
The Investment Office manages the New York Public Library's $1.9 billion endowment, a critical financial engine that provides ongoing support for the Library's annual operating budget. While the Library receives substantial funding from the City of New York, the endowment's spending ensures long-term stability. The portfolio is invested through external managers across a diverse range of asset classes, including domestic and international equities, marketable alternatives, private capital, real assets, and fixed income.
About the Role
Reporting directly to the Chief Investment Officer, the Director of Investment Operations is a senior individual contributor tasked with developing a strategic vision for best-in-class operational infrastructure. This role is pivotal to the institutionalization of the Investment Office within a lean, flat team environment. The Director will serve as the operational backbone for a global, multi-asset-class portfolio, managing performance and risk analysis, operational due diligence, fund data management, and the reconciliation of investment processes.
The ideal candidate will not only maintain existing workflows but also drive innovation by identifying, piloting, and operationalizing AI tools to enhance data capture, analytics, and reporting efficiency. This position requires a partner who can bridge the gap between the Investment Team and internal departments such as Finance, Technology, and Procurement, ensuring seamless execution of subscriptions, capital calls, and cash management.
The Journey Ahead
This role is designed for growth and impact. Within the first month, you will immerse yourself in the existing performance, risk, and document management systems while building relationships with external vendors and the internal Finance team. By the three-month mark, you will have a deep understanding of the portfolio strategy and will begin assessing the strengths and weaknesses of current operational processes, participating in due diligence on pipeline managers.
Looking toward six months and beyond, you will take full ownership of the operational due diligence process and the management of all portfolio systems. You will be expected to recommend and implement process improvements, potentially through vendor changes or increased reporting efficiency, ensuring the office's approach to data quality and system integration evolves alongside the landscape of AI and technology in institutional investment management.
Our Culture
At the New York Public Library, we believe that pay transparency and equity are essential to sourcing and retaining the best talent. We are committed to fostering an environment where all team members embody our Core Values: being Helpful to patrons and colleagues, Resourceful in solving problems, Curious in all aspects of work, and Welcoming and Inclusive.
Application Process
We invite you to apply if you are a self-motivated professional with a strong background in institutional investment operations and a passion for leveraging technology to improve efficiency. Please submit your application through the Library's careers portal. The New York Public Library is an equal opportunity employer and values diversity in all its forms.
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Skills, education and keywords
Skills: Performance Reporting, Risk Reporting, Investment Operations, Subscriptions, Capital Calls, Cash Management, Document Management, Data Management, Operational Due Diligence, Fund Data Management.
Education: Bachelor's Degree in Finance, Economics, Accounting, or related field required.
Frequently asked questions about Director of Investment Operations at The New York Public Library
What does a Director of Investment Operations at The New York Public Library do?expand_more
A Director of Investment Operations at The New York Public Library is responsible for the following: Prepare monthly and quarterly performance reports including portfolio attribution and risk metrics; Process capital calls, subscriptions, redemptions, and in-kind distributions; Oversee operational due diligence on prospective and existing investment managers; and Manage subscription documents, side letters, and investment office contracts.
What are the requirements for this Director of Investment Operations role?expand_more
The New York Public Library is looking for candidates who meet the following requirements: Bachelor's Degree in Finance, Economics, Accounting, or related field; 7+ years of work experience in operations in an institutional investment office, endowment, foundation, OCIO, or fund administrator; Solid understanding of investment strategies, asset classes, and financial markets; Experience with Dynamo, Solovis, and/or FactSet (preferred); and Experience applying AI tools to investment operations workflows (preferred).