
location_onLanda Library, 233, Bushnell Avenue, Monte Vista, San Antonio, Bexar County, Texas, 78212, United States
This position serves as a strategic partner to executive leadership, driving organizational effectiveness through a holistic approach to leadership development, culture, and learning. As a Chief Culture Officer in spirit, you will champion the organization's values, ensuring alignment between behaviors, goals, and the well-being of both employees and residents.
You will be the architect of the Manager Growth & Development Program and the Academy for Career Excellence (ACE), designing innovative training solutions that utilize adult learning principles. Your day-to-day involves facilitating high-impact leadership retreats, offsites, and the annual Leadership Summit, while also delivering hands-on training through workshops, book studies, and Lunch & Learns.
Beyond internal development, you will play a pivotal role in enhancing the resident experience. By supporting Life Enrichment initiatives and specialized service programs—such as Dementia Training (Teepa Snow's Positive Approach to Care®), the Eden Alternative®, and the Green House Project®—you will ensure that customer service excellence permeates every level of the organization.
We are dedicated to fostering a positive workplace environment where "People First…Always," "Compassionate Action…Now," and "Respectful Communication…Everywhere" are not just slogans but lived realities. Our Core Anchors guide us to provide Good to GREAT customer service, defined by the GREAT principles: Greet with a Smile and by Name, Respect the Whole Person, Empathize, Accept Responsibility, and Team up for Success.
In this role, you will act as a steward of our culture, developing strategies that support the well-being of our team and residents. You will work in a professional office and senior living community environment, requiring the discretion, tact, and courtesy necessary to navigate interactions with residents, employees, and the general public.
Candidates selected for this role will be expected to demonstrate a passion for continuous learning and the ability to partner effectively with teams at all levels. The position requires flexibility to work evenings or weekends for training sessions and retreats, as well as the ability to travel between organizational locations.
We are an equal opportunity employer committed to diversity and inclusion. We consider qualified applicants regardless of background, ensuring a workplace where everyone can thrive.
Work model: On-site
Landa Library, 233, Bushnell Avenue, Monte Vista, San Antonio, Bexar County, Texas, 78212, United States
San Antonio, Texas
Senior living, healthcare, hospitality, or nonprofit experience. Certified Professional in Learning and Performance (CPLP/ATD). Certified Eden Alternative Associate. Positive Approach to Care® (Teepa Snow) Certification. Green House Project® or Pioneer Network training. Executive or Leadership Coaching Certification.
Experience
5-8 yrs (Executive)
Education
Bachelor's degree in Organizational Development, Education, Business Administration or related field
Job Type
Full-Time
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