Director of Care Management — Olympia, WA at Providence

About the Team

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." As a comprehensive healthcare organization with over 100 years of tradition, we serve more people, advance best practices, and continue our mission of serving the poor and vulnerable. Our family of organizations includes over 50 hospitals, 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. We foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected.

About the Role

The Director of Care Management is a pivotal leadership position under the supervision of the North Division Executive Director of Care Management. This role is responsible for orchestrating and optimizing care management across St. Peter Hospital (390 beds) and Centralia Hospital (128 beds). You will lead and inspire a dedicated team to ensure a seamless continuum of care, patient advocacy, and efficient resource management from admission through to discharge. Integral to the organization's financial viability, you will oversee care management teams to coordinate the best next site of care for patients, ensuring consistent clinical outcomes while minimizing fragmentation within the healthcare delivery system.

This position serves as a master coordinator and communication facilitator, fostering an environment of collaboration to enhance patient care. You will champion cultural and religious sensitivity, ensuring that care respects diverse beliefs and backgrounds while building strong cooperative relationships with physicians and external agencies. The role offers a dynamic environment where you can leverage your autonomy to innovate and excel, contributing to meaningful change in healthcare delivery.

Hiring Process

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal Opportunity

Providence is an equal opportunity employer. We are committed to fostering an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected. We walk alongside you in your career, supporting you so you can support others.

Work location

Work model: On-site

1826, Sawyer Street Southeast, Olympia, Thurston County, Washington, 98501, United States

Olympia, Washington

Key Responsibilities

check_circleDirect and coordinate care management processes to ensure high standards of patient care and operational efficiency
check_circleOversee delivery of consistent clinical outcomes and manage resources to minimize healthcare system fragmentation
check_circleEnsure robust communication among healthcare team members to foster collaboration and enhance patient care
check_circleLead the Utilization Management Committee to monitor data trends and ensure effective resource use
check_circleParticipate in annual budget planning to deliver cost-effective and high-quality healthcare services
check_circleBuild and maintain strong cooperative relationships with physicians and external referral agencies
check_circleDevelop and maintain a comprehensive departmental customer satisfaction program
check_circleOversee admission and discharge services while ensuring alternatives are considered for non-qualifying inpatient admissions

Requirements

verifiedBachelor's Degree in Nursing
verifiedMaster's Degree preferred
verifiedAt least 2 years as an RN in an acute care setting
verifiedMinimum 3 years managing care coordination
verifiedUtilization review knowledge preferred

Nice to Have

Master's Degree. Utilization review knowledge.

Benefits & Perks

check_circleRetirement 401(k) Savings Plan with employer matchingcheck_circleHealth care benefits including medical, dental, and visioncheck_circleLife insurance and disability insurance coveragecheck_circleTime off benefits including paid parental leave, vacations, and holidaysWell-being resources and voluntary benefits

Skills, education and keywords

Skills: Utilization Review, Utilization Management, Care Coordination, Care Management, Admission And Discharge Management, Budget Management, Policy Development, Contract Management, Referral Agency Coordination, Physician Relations.

Education: Bachelor's Degree in Nursing required; Master's Degree preferred.

Frequently asked questions about Director Care Management at Providence Health & Services

What does a Director Care Management at Providence Health & Services do?expand_more

In this Director Care Management at Providence Health & Services role, you will direct and coordinate care management processes to ensure high standards of patient care and operational efficiency; oversee delivery of consistent clinical outcomes and manage resources to minimize healthcare system fragmentation; ensure robust communication among healthcare team members to foster collaboration and enhance patient care; and lead the utilization management committee to monitor data trends and ensure effective resource use.

What are the requirements for this Director Care Management role?expand_more

To qualify for the Director Care Management at Providence Health & Services position, applicants should have: Bachelor's Degree in Nursing; Master's Degree preferred; At least 2 years as an RN in an acute care setting; Minimum 3 years managing care coordination; and Utilization review knowledge preferred.

Where is the Director Care Management role at Providence Health & Services located?expand_more

Director Care Management at Providence Health & Services is based in 1826, Sawyer Street Southeast, Olympia, Thurston County, Washington, 98501, United States. This is a on-site role.

Is this Director Care Management job remote, hybrid, or on-site?expand_more

Providence Health & Services has listed this Director Care Management role as on-site.

How much experience is required for this Director Care Management role?expand_more

Director Care Management at Providence Health & Services typically requires 3+ years of relevant experience at the executive level.

What skills do you need for the Director Care Management role at Providence Health & Services?expand_more

Key skills for Director Care Management at Providence Health & Services include Utilization Review; Utilization Management; Care Coordination; Care Management; Admission And Discharge Management; Budget Management; Policy Development; and Contract Management.

What education is required for Director Care Management at Providence Health & Services?expand_more

Educational requirements for this role: Bachelor's Degree in Nursing required; and Master's Degree preferred.

What category does the Director Care Management role belong to?expand_more

Director Care Management at Providence Health & Services is part of the healthcare & nursing job category on Recrutus.

Director Care Management