Director, Access and Patient Support
Not Disclosed•Full-TimeOn-site
location_on1826, Sawyer Street Southeast, Olympia, Thurston County, Washington, 98501, United States
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care, enabling patients to access, afford, and remain on the therapies they need for a better quality of life. Our diverse expertise in pharma, payer, and hub services allows us to deliver best-in-class solutions that drive brand and patient success markers. We are continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is centralized at a custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
The Director, Access & Patient Support is a critical leadership role overseeing a team of patient support experts, ensuring smooth day-to-day operations and the successful delivery of patient services solutions. This position is responsible for the tactical execution of operations for multiple large, assigned programs for contracted client manufacturers. The role requires developing and maintaining a high level of collaboration with cross-functional teams, including Field Reimbursement, Market Access, Marketing, Legal, Compliance, Finance, Procurement, Pharmacovigilance, Medical, and Quality.
In this capacity, you will steward relationships with pharmaceutical manufacturer clients while cultivating an employee-centric culture that prioritizes engagement, professional growth, and talent retention. You will oversee revenue and budget accountability, possess a deep understanding of healthcare reimbursement, and drive a high-performing team committed to operational excellence and improved patient outcomes. This role reports to the Sr. Director, Clinical Operations Management.
If interested in this opportunity, please submit your application as soon as possible. The application window is anticipated to close on 5/29/2026.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. We encourage applications from candidates who are back-to-work, people with disabilities, those without a college degree, and Veterans.
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status, or any other status protected by federal, state, or local law.
Work model: On-site
1826, Sawyer Street Southeast, Olympia, Thurston County, Washington, 98501, United States
Olympia, Washington
Knowledge of the specialty drug product marketplace, health insurance reimbursement, commercialization of pharmaceutical products, and life sciences hub experience. Experience with operational excellence models, Total Quality Management (TQM), Six Sigma, and Lean Transformation.
Skills: Total Quality Management, Six Sigma, Lean Transformation, Healthcare Reimbursement, Managed Care, Specialty Pharmacy Operations, Patient Assistance Programs, Budget Forecasting, Project Management, Operational Excellence.
Education: Bachelor's degree preferred or equivalent experience in a related field.
