Direct Support Professional — Village of Orchard Park

About the Role

The Direct Support Professional I serves as a vital partner to a team of skilled professionals and families, dedicated to delivering services that are family-driven, youth-guided, trauma-informed, and culturally competent. The core mission of this position is to help youth reach their full potential by creating a safe, nurturing, and peaceful environment. In this role, you will provide the opportunities necessary for the successful development of essential life and social skills for the youth and families you serve.

Day in the Life

Your day involves providing direct supervision and care, assisting individuals with daily living skills while strictly adhering to program standards and safety protocols. You will be responsible for developing and monitoring treatment objectives, assessing the effectiveness of individual care plans, and executing a wide variety of support tasks ranging from transporting youth to medical appointments to managing daily housekeeping duties.

A significant portion of your time will be dedicated to building professional relationships with peers and families to support individual development. You will monitor emotional and behavioral status, document findings, and communicate effectively with the treatment team to ensure all decisions are made in the best interest of the youth. You will also be trained to recognize escalated behaviors and apply crisis prevention and intervention strategies, including verbal de-escalation and, when necessary, physical interventions to reduce risk.

Hiring Process

Candidates must possess a High School Diploma or GED. Successful applicants will need to complete Approved Medication Administrative Personnel (AMAP) training within one year of hire and obtain CPR certification within 60 days. A valid New York State driver's license with a clean driving record is required for transportation duties.

Equal Opportunity

We are committed to fostering an inclusive environment where all individuals can thrive. We consider qualified applicants regardless of background and are dedicated to providing reasonable accommodations to enable individuals with disabilities to perform essential job functions.

Work location

Work model: On-site

4270, North Buffalo Street, Village of Orchard Park, Town of Orchard Park, Erie County, New York, 14127, United States

Village of Orchard Park, New York

Key Responsibilities

check_circleProvide supervision and care to individuals while assisting with daily living skills
check_circleDevelop, implement, and monitor treatment objectives and individual care plans
check_circleAdminister medications following established procedures and safety protocols
check_circleApply crisis prevention and de-escalation techniques to manage escalated behaviors
check_circleTransport youth to medical appointments and community activities as required
check_circleExecute housekeeping duties and manage petty cash for program operations
check_circlePartner with families and treatment teams to ensure decisions support youth goals
check_circleMonitor emotional and behavioral status and document findings according to regulations

Requirements

verifiedHigh School Diploma or GED
verifiedUnrestricted valid NYS driver's license for minimum of 1 year with clean driving record
verifiedCPR certification required or obtained within 60 days of hire
verifiedSuccessful completion of Approved Medication Administrative Personnel (AMAP) training within 1 year

Nice to Have

Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Company

Hillside Family of Agencies

Industry

Individual and Family Services

Headquarters

Rochester, NY

Open Roles

Partnering with youth, adults and families to provide individualized health, education and human services.

Hillside Family of Agencies operates within the individual and family services industry, delivering integrated support for behavioral health, education, and workforce development. Headquartered in Rochester, New York, the organization serves a diverse population of youth, adults, and families across Central and Western New York as well as Prince George's County, Maryland. The agency focuses on addressing complex needs through coordinated programs designed to foster stability and growth for individuals and their households. By connecting community members with essential resources, Hillside facilitates pathways to improved well-being and economic opportunity. The organization maintains a physical and operational presence in multiple regions to ensure accessibility for those seeking assistance. For further information regarding services, career opportunities, or organizational initiatives, individuals are directed to the official website at Hillside.com.

Skills, education and keywords

Skills: CPR Certification, Amap Training, Strategies For Crisis Intervention And Prevention, Scip, NYS Driver's License.

Education: High School Diploma or GED required.

Frequently asked questions about Direct Support Professional I at Hillside Family of Agencies

What does a Direct Support Professional I at Hillside Family of Agencies do?expand_more

A Direct Support Professional I at Hillside Family of Agencies is responsible for the following: Provide supervision and care to individuals while assisting with daily living skills; Develop, implement, and monitor treatment objectives and individual care plans; Administer medications following established procedures and safety protocols; and Apply crisis prevention and de-escalation techniques to manage escalated behaviors.

What are the requirements for this Direct Support Professional I role?expand_more

To qualify for the Direct Support Professional I at Hillside Family of Agencies position, applicants should have: High School Diploma or GED; Unrestricted valid NYS driver's license for minimum of 1 year with clean driving record; CPR certification required or obtained within 60 days of hire; and Successful completion of Approved Medication Administrative Personnel (AMAP) training within 1 year.

Where is the Direct Support Professional I role at Hillside Family of Agencies located?expand_more

Direct Support Professional I at Hillside Family of Agencies is based in 4270, North Buffalo Street, Village of Orchard Park, Town of Orchard Park, Erie County, New York, 14127, United States. This is a on-site role.

Is this Direct Support Professional I job remote, hybrid, or on-site?expand_more

Hillside Family of Agencies has listed this Direct Support Professional I role as on-site.

How much experience is required for this Direct Support Professional I role?expand_more

Candidates for Direct Support Professional I at Hillside Family of Agencies should have entry level.

What skills do you need for the Direct Support Professional I role at Hillside Family of Agencies?expand_more

Key skills for Direct Support Professional I at Hillside Family of Agencies include CPR Certification; Amap Training; Strategies For Crisis Intervention And Prevention; Scip; and NYS Driver's License.

What education is required for Direct Support Professional I at Hillside Family of Agencies?expand_more

Educational requirements for this role: High School Diploma or GED required.

What category does the Direct Support Professional I role belong to?expand_more

Direct Support Professional I at Hillside Family of Agencies is part of the social work job category on Recrutus.

About Hillside Family of Agencies

By connecting community members with essential resources, Hillside facilitates pathways to improved well-being and economic opportunity. The organization maintains a physical and operational presence in multiple regions to ensure accessibility for those seeking assistance. For further information regarding services, career opportunities, or organizational initiatives, individuals are directed to the official website at Hillside.com.

Browse more roles: All Hillside Family of Agencies jobs, social work jobs on Recrutus.

Direct Support Professional I