Dining Services Associate
Not Disclosed•Full-TimeOn-site
location_onCentral Park Place Northeast, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30312, United States
At Emory Healthcare, we fuel your professional journey with a supportive environment designed to help you reach new heights in your career. We are committed to providing better benefits, valuable resources, and ongoing mentorship and leadership programs for all types of jobs, ensuring you can be what you want to be.
This position serves as a vital liaison between dining services and nursing units, ensuring the timely and accurate delivery of meals to patients. You will work closely with unit personnel to uphold defined service standards, ensuring that meal trays are not only accurate and attractively presented but also meet specific patient needs, including special requests, allergies, intolerances, and cultural or religious requirements.
Your day involves actively engaging with patients and families to provide excellent customer service, using portable technology to assist in meal selection and reviewing diet orders. You will communicate regularly with nursing staff regarding patient status changes, such as admissions, transfers, and diet modifications, while monitoring patient intake and satisfaction. Additionally, you will act as a bridge to clinical dietitians, reporting on special dietary needs and limited intake to ensure alternative options are provided when necessary. The role also includes maintaining floor stock, monitoring enteral food supplies, and participating in Unit Practice Councils to resolve issues related to patient dining services.
Emory is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred for accommodations.
Work model: On-site
Central Park Place Northeast, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30312, United States
Atlanta, Georgia
High school diploma or equivalent. At least two years of college. Previous hospitality experience. Experience working in a high-volume operation.
Skills: Customer Service, Critical Thinking, Problem Solving, Written Communication, Verbal Communication, Computer Software, Web-Based Software Applications.
Education: High school diploma or equivalent preferred.
