Digital Operations Strategy and Transformation

About the Team

Join a center-led Customer Experience (CX) transformation team dedicated to shaping omni-channel experiences. Our mission is to identify friction points, align partners, and scale what works to accelerate smarter, more seamless customer journeys. We bring an interest in communications and analytics to drive innovation within the organization.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow by delivering solutions to solve all their financial needs.

We recognize that our people are our strength. The diverse talents we bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, or disability. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.