Design Center Leader
Not Disclosed•Full-TimeOn-site
location_on1251, Folsom Street, West SoMa, Civic Center, South of Market, San Francisco, California, 94103, United States
About the Team
At Buechel Stone, providing a best-in-class customer experience is at the core of our success. Our Design Centers, operating under the umbrella of Marketing, serve as the critical touchpoint between our marketing efforts and our sales team. Unlike traditional sales management, our Stone Design Consultants focus on customer experience and sales enablement, ensuring every client interaction is exceptional.
Since opening our first design center six years ago, we have seen incredible impact both with our customers and our business. As we continue to grow the team and expand our locations, we are looking for a Design Center Leader to help us maximize that impact and extend our customer experience to virtual consultations.
Work location
Work model: On-site
1251, Folsom Street, West SoMa, Civic Center, South of Market, San Francisco, California, 94103, United States
San Francisco, California
Key Responsibilities
- check_circleLead and coach Stone Design Consultants across all locations
- check_circleOwn the customer journey from showroom entry through sales handoff
- check_circleMonitor traffic, ROI, event success, and CX metrics for each location
- check_circleAct as referee between Design Centers and Sales to resolve issues
- check_circleEnsure CRM compliance and maintain consistent brand standards
- check_circleManage Design Center setup for new locations
- check_circleCalculate and report ROI by Design Center
- check_circleDevelop and execute showroom events and partnerships
- check_circleEnsure frictionless transitions for pricing, take-offs, and technical details
- check_circleStrategize and execute promotions to architects, designers, and builders
Requirements
- verifiedValid driver's license
- verifiedWillingness to travel to all Design Center locations
- verifiedBachelor's degree (preferred)
- verifiedArchitecture, design, or building materials industry experience (preferred)
- verifiedBusiness to business and business to consumer sales experience (preferred)
Nice to Have
Cross-functional leadership experience (Marketing + Sales alignment), Bachelor's degree, Architecture, design, or building materials industry experience, Experience with business to business and business to consumer sales
Benefits & Perks
check_circleMedical, Dental, Vision, and Life Insurancecheck_circleShort and Long Term Disability coveragecheck_circle8 Paid Holidayscheck_circlePaid Birthday OffPaid Vacation
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