Dental Office Assistant - Business Assistant
Not Disclosed•Full-TimeOn-site
location_on128, Whiteland Hills Circle, Exton, West Whiteland Township, Chester County, Pennsylvania, 19341, United States
About the Team
Penn Premier Dental is a thriving practice within the Heartland Dental network, dedicated to providing exceptional lifetime care for patients. As part of a 11-person team, we thrive on collaboration, communication, and community. Our beautiful practice features state-of-the-art technology and is located in a great area, fostering an amazing and supportive team atmosphere where patients always come first.
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support to over 3,000 supported doctors across 39 states. We are committed to living our core values, which promote diversity and inclusion. Recently recognized by Newsweek as one of America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024, we achieved a 5-star rating among 1.5 million companies. This honor reflects our dedication to fostering a strong team-building culture where continuous learning is encouraged.
About the Role
As a Dental Receptionist, you will be the first point of contact for our patients, creating a great first impression as they enter the office. You will work in an environment that encourages learning and partnership, surrounded by a team passionate about providing the best patient care to the communities they serve.
In this full-time role, you will manage front office duties, including answering phones, handling mail and email, and communicating with patients and insurance companies. You will utilize Dentrix for patient scheduling and records, confirming appointments for multiple providers. Your responsibilities also include filing insurance claims, following up on outstanding claims, verifying benefits, and reviewing treatment plan fees and payment options with patients. You will partner with providers to implement systems that optimize office potential, ensuring a seamless experience for everyone.
Hiring Process
Interested candidates should apply directly to join our team. The selection process includes a review of qualifications and an interview to assess fit with our collaborative culture. Successful candidates will undergo required pre-employment procedures, including a tuberculosis (TB) test, which is a standard requirement for dental office roles (not applicable in FL & TN) to ensure a safe environment for team members and patients.
Equal Opportunity
At Heartland Dental, we are committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Work location
Work model: On-site
128, Whiteland Hills Circle, Exton, West Whiteland Township, Chester County, Pennsylvania, 19341, United States
West Whiteland Township, Pennsylvania
Key Responsibilities
- check_circleUtilize Dentrix software for patient scheduling and records management
- check_circleSchedule and confirm appointments for multiple dental providers
- check_circleFile patient insurance claims and follow up on outstanding claims
- check_circleReview treatment plan fees and payment options with patients
- check_circleGreet and welcome patients to create a positive first impression
- check_circleManage front office duties including answering phones and handling mail
- check_circlePost insurance and patient payments while processing accounts receivable
Requirements
- verifiedExperience working in a fast-paced and customer-centric environment
- verifiedExcellent communication and organizational skills
- verifiedHIPAA training required
- verified1+ years of experience in a dental or medical setting
- verified1+ years of experience with insurance billing and accounts receivable
- verifiedDentrix or other dental software experience
- verifiedTuberculosis (TB) test required
Nice to Have
1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Dentrix or other dental software experience.
Benefits & Perks
check_circleHealth insurancecheck_circleRetirement savings planscheck_circleSix paid holidayscheck_circlePaid time off (PTO)Access to on-demand Daily Pay
Similar Job Opportunities
Frequently asked questions about Dental Office Assistant - Business Assistant at Premier Dental US
What does a Dental Office Assistant - Business Assistant at Premier Dental US do?expand_more
A Dental Office Assistant - Business Assistant at Premier Dental US is responsible for the following: Utilize Dentrix software for patient scheduling and records management; Schedule and confirm appointments for multiple dental providers; File patient insurance claims and follow up on outstanding claims; and Review treatment plan fees and payment options with patients.
What are the requirements for this Dental Office Assistant - Business Assistant role?expand_more
To qualify for the Dental Office Assistant - Business Assistant at Premier Dental US position, applicants should have: Experience working in a fast-paced and customer-centric environment; Excellent communication and organizational skills; HIPAA training required; 1+ years of experience in a dental or medical setting; 1+ years of experience with insurance billing and accounts receivable; and Dentrix or other dental software experience.
Where is the Dental Office Assistant - Business Assistant role at Premier Dental US located?expand_more
Dental Office Assistant - Business Assistant at Premier Dental US is based in 128, Whiteland Hills Circle, Exton, West Whiteland Township, Chester County, Pennsylvania, 19341, United States. This is a on-site role.
Is this Dental Office Assistant - Business Assistant job remote, hybrid, or on-site?expand_more
Premier Dental US has listed this Dental Office Assistant - Business Assistant role as on-site.
How much experience is required for this Dental Office Assistant - Business Assistant role?expand_more
Dental Office Assistant - Business Assistant at Premier Dental US typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Dental Office Assistant - Business Assistant role at Premier Dental US?expand_more
Key skills for Dental Office Assistant - Business Assistant at Premier Dental US include Dentrix; Hipaa; Insurance Billing; and Accounts Receivable.
What category does the Dental Office Assistant - Business Assistant role belong to?expand_more
Dental Office Assistant - Business Assistant at Premier Dental US is part of the admin job category on Recrutus.
About Premier Dental US
At Premier, we’re inspired by the great work that dental professionals all over the world do every day to provide oral healthcare to their patients. To help their mission, we dedicate ourselves to delivering ‘inspired solutions for daily dentistry.’ This means we continuously strive to provide dental professionals with innovative, standard-setting dental products that are both effective and efficient solutions to enable better procedures, practices, and patient outcomes. Founded in 1913, Premier Dental is one of the most trusted and respected names in dentistry. With a history of innovation, dental professionals worldwide have turned to Premier for quality, state-of-the-art dental equipment to improve their daily practices. Premier products can be found in over 75 countries around the world. These include AeroPro®, Enamel Pro®, RC-Prep®, Traxodent®, Hemodent®, Triple Tray®, Enamelon®, ProFlare®, VeneerNow™, Solo Diamond®, Two Striper® brand diamonds, and more.
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