Dental front desk receptionist/Billing Co-ordinator
Not Disclosed•Full-TimeOn-site
location_on776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
About Radiant Smiles
Radiant Smiles is a beautiful, new dental practice located in Grand Rapids, MI, committed to providing a positive and valued dental care experience for our patients. We are building a welcoming environment where every patient feels heard and cared for.
About the Role
We are seeking an outgoing, friendly, team-oriented, and hard-working Front Desk Receptionist/Billing Coordinator to be the first point of contact for our patients. In this role, you will ensure a smooth front-office experience by greeting patients in person and on the phone, assessing their needs, and addressing them according to established guidelines. You will play a vital part in our daily operations by coordinating schedules for our dentists and hygienists, managing patient reminders, and maintaining accurate patient files. Additionally, you will handle billing tasks, including presenting treatment plans, collecting co-pays, and confidently explaining third-party finance options.
How to Apply
To learn more about our office culture and team, please visit our Facebook page @ Radiant Smiles or our Instagram page @radiantsmilesgr.
If you are interested in joining our team, please send your resume to hrradiantsmiles@gmail.com.
Work location
Work model: On-site
776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States
Grand Rapids, Michigan
Key Responsibilities
- check_circleGreet patients in person and on the phone to assess and address their needs
- check_circleAdminister the patient reminder system
- check_circleEnsure patient information is up-to-date and accurate
- check_circleProcess patient paperwork and maintain patient files
- check_circleEnter insurance payments into the system
- check_circleCoordinate and post daily schedules for dental staff
- check_circlePresent third-party finance options to patients
- check_circleSchedule patient appointments for dentists and hygienists including rescheduling and cancellations
- check_circlePresent treatment plans and collect co-payments
Requirements
- verifiedHigh school diploma or GED
- verified1+ years of experience in a medical or dental office
- verifiedPost high school courses in a dental or medical related arena preferred
- verifiedKnowledge of Open Dental software preferred
Nice to Have
Post high school courses in a dental or medical related arena. 1+ years of experience in a medical or dental office with prior understanding of the patient scheduling process. Knowledge of Open Dental.
Benefits & Perks
check_circleEmployee discount for dental treatmentcheck_circlePaid sick time and PTO
Similar Job Opportunities
Skills, education and keywords
Skills: Open Dental.
Education: High school diploma or GED required.
Frequently asked questions about Dental front desk receptionist/Billing Co-ordinator at MI Smiles Dental Group
What does a Dental front desk receptionist/Billing Co-ordinator at MI Smiles Dental Group do?expand_more
Day-to-day, the Dental front desk receptionist/Billing Co-ordinator at MI Smiles Dental Group will greet patients in person and on the phone to assess and address their needs; administer the patient reminder system; ensure patient information is up-to-date and accurate; and process patient paperwork and maintain patient files.
What are the requirements for this Dental front desk receptionist/Billing Co-ordinator role?expand_more
MI Smiles Dental Group is looking for candidates who meet the following requirements: High school diploma or GED; 1+ years of experience in a medical or dental office; Post high school courses in a dental or medical related arena preferred; and Knowledge of Open Dental software preferred.
Where is the Dental front desk receptionist/Billing Co-ordinator role at MI Smiles Dental Group located?expand_more
Dental front desk receptionist/Billing Co-ordinator at MI Smiles Dental Group is based in 776, Baxter Street Southeast, Third Ward, Grand Rapids, Kent County, Michigan, 49503, United States. This is a on-site role.
Is this Dental front desk receptionist/Billing Co-ordinator job remote, hybrid, or on-site?expand_more
MI Smiles Dental Group has listed this Dental front desk receptionist/Billing Co-ordinator role as on-site.
How much experience is required for this Dental front desk receptionist/Billing Co-ordinator role?expand_more
Dental front desk receptionist/Billing Co-ordinator at MI Smiles Dental Group typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Dental front desk receptionist/Billing Co-ordinator role at MI Smiles Dental Group?expand_more
Key skills for Dental front desk receptionist/Billing Co-ordinator at MI Smiles Dental Group include Open Dental.
What education is required for Dental front desk receptionist/Billing Co-ordinator at MI Smiles Dental Group?expand_more
Educational requirements for this role: High school diploma or GED required.
What category does the Dental front desk receptionist/Billing Co-ordinator role belong to?expand_more
Dental front desk receptionist/Billing Co-ordinator at MI Smiles Dental Group is part of the healthcare & nursing job category on Recrutus.
About MI Smiles Dental Group
At MI Smiles Dental Group, we go beyond being a traditional dental group – we are a close-knit team of passionate practitioners dedicated to delivering exceptional dental care with a warm and welcoming touch. For over 40 years, our mission has been to serve and build meaningful relationships within the West Michigan communities we are privileged to be a part of. Our foundation lies in a people-centric approach, fostering a culture of mentorship and support that empowers our highly productive and contented doctors. With eight thriving practices across West Michigan, we embrace innovation and invest in cutting-edge technology, providing our dentists with the tools they need to deliver the best care and patient experience. What sets us apart is our unwavering support for our dental professionals. From centralized resources, including a contact center, human resources, business operations, technology & supplies, marketing support, insurance & accounts, and more – we ensure seamless operations, enabling our doctors and team to focus solely on patient care and satisfaction. Since our inception in 1978, we have remained at the forefront of dentistry, embracing the latest advancements in technology and office systems. This forward-thinking approach has allowed us to build a winning team of doctors, clinicians, support staff, and leaders who define the essence of our practice. Together, we thrive, flourish, and find purpose in delivering exceptional care to our amazing communities. Our unwavering commitment extends to the growth and development of our dentists, providing them with abundant opportunities to broaden their clinical skills through specialized treatments and procedures. Our dedication to continuous learning and professional development ensures that our dentists excel in their careers. At MI Smiles Dental Group, we are shaping a brighter future for dentistry, empowering our dentists to excel, supporting their journey, and making a positive impact on the
Browse more roles: All MI Smiles Dental Group jobs, healthcare & nursing jobs on Recrutus.