Data Scientist

About the Team

IT Concepts dba Kentro is a dynamic community of experts fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions.

We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. Our culture is supported by three ISO certifications, two CMMI ML 3 ratings, and CMMC Level 2 Certification. We are recognized as one of the Inc 5000's Fastest Growing Private Companies in the DC Metro area and have been honored by the Northern Virginia Technology Council as a Tech 100 Honoree and a Virginia Best Place to Work.

Kentro is committed to incorporating fun into every day, dedicating funds for virtual and in-person activities such as happy hours, holiday events, and fitness & wellness events. We also host and attend charity galas to support our communities. We invest in our employees through education reimbursement for certifications, degrees, and professional development, ensuring you can grow as an expert and a leader.

About the Role

We are seeking a highly skilled and motivated Data Scientist to support a large Federal agency by delivering advanced analytics and business intelligence. In this role, you will play a critical part in optimizing contact center and field office operations. The ideal candidate will have a strong foundation in machine learning and data architecture, paired with extensive experience extracting actionable insights from complex workforce management and customer interaction data.

You will partner with the customer to understand their unique problems and constraints, digging into their data-rich environment to piece together information puzzles. Your day will involve creating and implementing descriptive, predictive, and prescriptive models to drive operational impact and optimize workforce management. You will utilize statistical analysis, unsupervised/supervised machine learning, and deep learning to solve complex challenges, designing robust analytic pipelines to turn raw data into objective answers for agency leadership.

Collaboration is key; you will work closely with multi-disciplinary teams across the organization to design and execute technical studies. You will effectively communicate principled conclusions from data using mathematics, statistics, and application-specific knowledge, clearly presenting findings, novel insights, and strategic recommendations to executive leadership.

Hiring Process

To apply, please click the job link and then click the blue "Apply" button at the top right of the Job Description. You must upload your resume and complete all application steps. Please note that you must fully submit the application for Kentro to consider you for a position.

If you need alternative application methods, please email careers@kentro.us and request assistance. If you require reasonable accommodations to perform the essential functions of this job, please email careers@kentro.us to discuss your needs.

Equal Opportunity & Culture

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, or local law. We are strongly committed to compliance with VEVRAA and other applicable laws governing equal employment opportunity.

We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, we have established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. We encourage protected veterans to self-identify during the application process; this information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.