Customer Support Specialist - Bilingual
Not Disclosed•Full-TimeOn-site
location_on2684, William Brewster Drive, Irving, Dallas County, Texas, 75062, United States
About Uline
Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees across 14 locations, the company is built on a foundation of stability and success. We are committed to offering exceptional benefits and fostering a collaborative environment where employees make the difference.
About the Role
As a Bilingual Customer Support Specialist in our Irving, Texas branch, you will be the face of our legendary service. You will dig into order details to deliver the support our customers love, acting as a product and solutions expert. Your day will involve processing customer orders, making product recommendations, and handling account inquiries using world-class technology. You will build strong business relationships with customers over the phone, email, and chat, helping them navigate our website and online ordering while answering questions about products, pricing, and shipping with confidence.
Why Join Our Team?
We offer a professional environment designed for your growth. You will receive in-depth training to sharpen your communication and problem-solving skills, supported by one-on-one peer mentoring. Our collaborative in-person setting allows you to build strong relationships with colleagues through regular team events. This role is ideal for those eager to learn and develop a career in a stable, successful organization.
Hiring Process & Application
Interested candidates should explore Uline.jobs to learn more and apply. All new hires must complete a pre-employment hair follicle drug screening, as Uline is a drug-free workplace. All positions are on-site.
Equal Opportunity Employer
Uline is an Equal Opportunity Employer/Veteran/Disabled. We consider qualified applicants regardless of background.
Work location
Work model: On-site
2684, William Brewster Drive, Irving, Dallas County, Texas, 75062, United States
Irving, Texas
Key Responsibilities
- check_circleProcess customer orders and handle account inquiries
Similar Job Opportunities
Skills, education and keywords
Skills: English, Spanish.
Education: High school diploma or equivalent required; Bachelor's degree preferred.
Frequently asked questions about Customer Support Specialist - Bilingual at Uline
What does a Customer Support Specialist - Bilingual at Uline do?expand_more
In this Customer Support Specialist - Bilingual at Uline role, you will process customer orders and handle account inquiries; answer product, pricing and shipping questions; build business relationships with customers over phone, email and chat; and make product recommendations and recommend uline's best solutions.
What are the requirements for this Customer Support Specialist - Bilingual role?expand_more
To qualify for the Customer Support Specialist - Bilingual at Uline position, applicants should have: High school diploma or equivalent; Bachelor's degree preferred; Bilingual (English/Spanish) fluent in verbal and written forms; and Pass pre-employment hair follicle drug screening.
Where is the Customer Support Specialist - Bilingual role at Uline located?expand_more
Customer Support Specialist - Bilingual at Uline is based in 2684, William Brewster Drive, Irving, Dallas County, Texas, 75062, United States. This is a on-site role.