Customer Solution Design Advisor
Not Disclosed•Full-TimeOn-site
location_on24, Leonard Terrace, Roseland Glen, Roseland, Essex County, New Jersey, 07068, United States
About the Role
The Customer Solution Design Advisor serves as a strategic partner throughout the sales lifecycle, bridging the gap between customer needs and Canon's technical capabilities. This role is designed to ensure that every customer opportunity is supported by robust, viable, and cost-effective solutions. You will coordinate solution design activities, drive the development of compelling proposals, and act as a trusted advisor during discovery and workshop phases. The position requires a deep understanding of Canon's services and products to align technical offerings with client expectations while maintaining operational excellence.
About the Team
At Canon U.S.A., Inc., we are a global leader in digital imaging solutions, dedicated to the Kyosei philosophy of social and environmental responsibility. Our team is driven by a mission to exceed customer expectations and enrich the lives of our communities. We foster an environment where talent sparks innovation, characterized by a strong work ethic, creativity, and a cooperative spirit. As part of this phenomenal team, you will collaborate with Sales, Marketing, and Support functions to deliver consistent, high-impact customer experiences.
What We Offer
Joining Canon means becoming part of a company with an unparalleled reputation for quality and innovation. We demonstrate our commitment to our employees through a comprehensive rewards package that includes competitive compensation, medical, dental, and vision coverage, a 401(k) Savings Plan, and discretionary profit-sharing. Beyond standard benefits, we offer a vibrant culture with employee referral bonuses, discounts, and a "Dress for Your Day" program that welcomes casual attire based on job function. We also encourage community engagement through volunteer opportunities and provide official Canon merch to welcome new team members.
Hiring Process
Candidates must be legally authorized to work in the United States and reside in the country at the time of hire; visa sponsorship is not available. The role requires up to 25% travel, necessitating a valid driver's license and an acceptable driving record. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Please ensure you are reviewing this posting directly on the Canon Careers site to guarantee its validity.
Work location
Work model: On-site
24, Leonard Terrace, Roseland Glen, Roseland, Essex County, New Jersey, 07068, United States
Roseland, New Jersey
Key Responsibilities
- check_circleDesign technical and operational solutions for customer opportunities
- check_circleTrack and document key milestones throughout the pre-sales lifecycle
- check_circleConduct Total Cost of Ownership (TCO) analysis to optimize workflows
- check_circleDeliver solution training and mentor internal teams on areas of expertise
- check_circleCoordinate creation of customer references, case studies, and success stories
- check_circleDevelop financial proposals with detailed cost elements and pricing strategies
- check_circleCreate solution documentation and collaborate on stakeholder presentations
- check_circleAnalyze internal P&L data to ensure alignment with corporate fiscal health
Requirements
- verifiedBachelor's degree in a relevant field or equivalent experience
- verified7 years of related experience
- verifiedValid driver's license and acceptable driving record
- verifiedAbility to conduct Total Cost of Ownership (TCO) analysis
- verifiedExperience with Google Workspace, Microsoft 365, and Power BI
- verifiedProficiency in pricing strategy and profitability analysis
- verifiedFinancial analysis experience with P&L data
- verifiedMust be legally authorized to work in the United States
Nice to Have
Customer Success experience. Experience with Google Workspace, Microsoft 365, and Power BI.
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circle401(k) Savings Plancheck_circleDiscretionary profit sharingcheck_circleDiscretionary success sharingEducational assistance
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Skills, education and keywords
Skills: Google Workspace, Microsoft 365, Power Bi, Tco Modeling, Optimization Strategies, Pricing Strategy, Profitability Analysis, Financial Analysis, P&L Data.
Education: Bachelor's degree in a relevant field or equivalent experience required.
Frequently asked questions about Customer Solution Design Advisor at Canon USA Inc Corporate Headquarters
What does a Customer Solution Design Advisor at Canon USA Inc Corporate Headquarters do?expand_more
In this Customer Solution Design Advisor at Canon USA Inc Corporate Headquarters role, you will design technical and operational solutions for customer opportunities; track and document key milestones throughout the pre-sales lifecycle; conduct total cost of ownership (tco) analysis to optimize workflows; and deliver solution training and mentor internal teams on areas of expertise.
What are the requirements for this Customer Solution Design Advisor role?expand_more
Canon USA Inc Corporate Headquarters is looking for candidates who meet the following requirements: Bachelor's degree in a relevant field or equivalent experience; 7 years of related experience; Valid driver's license and acceptable driving record; Ability to conduct Total Cost of Ownership (TCO) analysis; Experience with Google Workspace, Microsoft 365, and Power BI; and Proficiency in pricing strategy and profitability analysis.
Where is the Customer Solution Design Advisor role at Canon USA Inc Corporate Headquarters located?expand_more
Customer Solution Design Advisor at Canon USA Inc Corporate Headquarters is based in 24, Leonard Terrace, Roseland Glen, Roseland, Essex County, New Jersey, 07068, United States. This is a on-site role.
Is this Customer Solution Design Advisor job remote, hybrid, or on-site?expand_more
Canon USA Inc Corporate Headquarters has listed this Customer Solution Design Advisor role as on-site.
How much experience is required for this Customer Solution Design Advisor role?expand_more
Customer Solution Design Advisor at Canon USA Inc Corporate Headquarters typically requires 7+ years of relevant experience at the senior level.
What skills do you need for the Customer Solution Design Advisor role at Canon USA Inc Corporate Headquarters?expand_more
Key skills for Customer Solution Design Advisor at Canon USA Inc Corporate Headquarters include Google Workspace; Microsoft 365; Power Bi; Tco Modeling; Optimization Strategies; Pricing Strategy; Profitability Analysis; and Financial Analysis.
What education is required for Customer Solution Design Advisor at Canon USA Inc Corporate Headquarters?expand_more
Educational requirements for this role: Bachelor's degree in a relevant field or equivalent experience required.
What category does the Customer Solution Design Advisor role belong to?expand_more
Customer Solution Design Advisor at Canon USA Inc Corporate Headquarters is part of the sales job category on Recrutus.