Inside Sales Representative
Not Disclosed•Full-TimeOn-site
location_onRichards Boulevard, Sacramento, Sacramento County, California, 95814, United States
About the Team
For over 40 years, Bonney Plumbing, Electrical, Heating, and Air has been committed to providing high-quality service to customers while prioritizing the growth and well-being of our team members. We understand the need for professional and personal development, which is why we go the extra mile to support our employees. Our dedication has earned us an A+ rating from the Better Business Bureau and the title of "Best Place to Work" from The Sacramento Business Journal.
Being part of the Bonney team is more than just a job; it is an opportunity to build a future in the trades. Whether you are ready to take on a new trade in plumbing, electrical, or HVAC, or you are a veteran in the field looking to grow, we provide the ongoing support and encouragement you need to succeed.
Work location
Work model: On-site
Richards Boulevard, Sacramento, Sacramento County, California, 95814, United States
Sacramento, California
Key Responsibilities
- check_circleFollow up with leads and potential customers who have received quotes but have not yet made a purchase
- check_circleProactively reach out via phone, email, and text to re-engage prospects and answer outstanding questions
- check_circleAddress customer questions, objections, and concerns to help finalize the sale
- check_circleMaintain detailed records of follow-up interactions and sales status in the CRM system
- check_circleSend reminders, promotional offers, or additional information to encourage sales completion
- check_circleTrack and analyze follow-up success rates to improve conversion strategies
- check_circleReceive, track, and assign incoming sales leads from various sources
- check_circleTake all incoming tech turnover calls and book all tech turnovers with customers
- check_circleAssign all sales technicians to booked sales calls and dispatch accordingly
- check_circleTrack key performance indicators and report accordingly
- check_circleCollaborate with the customer service team and field staff to communicate service timelines and appointment availability
Requirements
- verifiedGED or High School Diploma
- verified2+ years in sales, customer service, and/or home services experience
- verifiedGood computer skills and knowledge of Microsoft Office / Google Workspace
Nice to Have
2+ years in sales, customer service, and/or home services experience. Experience as a sales coordinator or in other administrative positions.
Benefits & Perks
check_circleMedical, Dental, and Vision plans for you and your familycheck_circle401k Retirement Plan with company match up to 4%check_circleCompany Paid Life insurance and accident insurancecheck_circleSpecial Program Options: FSA & EAPcheck_circleReferral Bonuses, Loan Program, and Employee Discounts Programcheck_circleOngoing Training for your Professional Development & Life Skills Coursescheck_circleUniforms and Uniform Laundering – Work Boot Allowance (for select roles)check_circleTools and Equipment Provided (for select roles)check_circleCompany Vehicle & Gas Card (for select roles)check_circleCompany issued iPhone + iPad (for select roles)
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Google Workspace, CRM.
Education: GED or High School Diploma required.
Frequently asked questions about Inside Sales Representative at Bonney Plumbing, Electrical, Heating and Air
What does a Inside Sales Representative at Bonney Plumbing, Electrical, Heating and Air do?expand_more
Day-to-day, the Inside Sales Representative at Bonney Plumbing, Electrical, Heating and Air will follow up with leads and potential customers who have received quotes but have not yet made a purchase; proactively reach out via phone, email, and text to re-engage prospects and answer outstanding questions; address customer questions, objections, and concerns to help finalize the sale; and maintain detailed records of follow-up interactions and sales status in the crm system.
What are the requirements for this Inside Sales Representative role?expand_more
Bonney Plumbing, Electrical, Heating and Air is looking for candidates who meet the following requirements: GED or High School Diploma; 2+ years in sales, customer service, and/or home services experience; and Good computer skills and knowledge of Microsoft Office / Google Workspace.
Where is the Inside Sales Representative role at Bonney Plumbing, Electrical, Heating and Air located?expand_more
Inside Sales Representative at Bonney Plumbing, Electrical, Heating and Air is based in Richards Boulevard, Sacramento, Sacramento County, California, 95814, United States. This is a on-site role.
Is this Inside Sales Representative job remote, hybrid, or on-site?expand_more
Bonney Plumbing, Electrical, Heating and Air has listed this Inside Sales Representative role as on-site.
How much experience is required for this Inside Sales Representative role?expand_more
Inside Sales Representative at Bonney Plumbing, Electrical, Heating and Air typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Inside Sales Representative role at Bonney Plumbing, Electrical, Heating and Air?expand_more
Key skills for Inside Sales Representative at Bonney Plumbing, Electrical, Heating and Air include Microsoft Office; Google Workspace; and CRM.
What education is required for Inside Sales Representative at Bonney Plumbing, Electrical, Heating and Air?expand_more
Educational requirements for this role: GED or High School Diploma required.
What category does the Inside Sales Representative role belong to?expand_more
Inside Sales Representative at Bonney Plumbing, Electrical, Heating and Air is part of the sales job category on Recrutus.