
location_on1938, West 80th Street, West Eighties, Detroit-Shoreway, Detroit - Shoreway, Cleveland, Cuyahoga County, Ohio, 44102, United States
Customer Service and Sales Associates serve as the frontline of our retail environment, dedicated to delivering fast, friendly service by actively engaging with customers to assess their needs. The role is designed to empower associates to become product experts, utilizing our internal tools to provide comprehensive information that helps customers complete entire projects.
In this position, you will master the full sales cycle: greeting customers, qualifying their needs, making tailored recommendations, and closing sales within your assigned department. You will also gain a working knowledge of adjacent departments to provide seamless support. Beyond sales, you are responsible for maintaining the in-stock condition of your area, ensuring it remains clean, shop-able, and safe for everyone.
Safety is a core pillar of this role. Associates are expected to foster a safe working and shopping environment by strictly adhering to all safety policies and standards. This includes completing specified safety training, immediately correcting hazards, reporting unsafe conditions to the Manager on Duty, and working in a manner that protects yourself, co-workers, vendors, and customers.
You will work cooperatively with Department Supervisors and associates across various departments, including Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental. Depending on your specific focus, you may serve in roles such as Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, or Customer Order Specialist.
Work model: On-site
1938, West 80th Street, West Eighties, Detroit-Shoreway, Detroit - Shoreway, Cleveland, Cuyahoga County, Ohio, 44102, United States
Cleveland, Ohio
Home Depot, a retail company based in Atlanta, Georgia, specializes in home improvement solutions through its extensive network of stores. The company operates over 2,300 locations across all 50 U.S. states, Canada, Mexico, and other territories, serving customers seeking tools, building materials, and expert guidance for home projects. Its mission centers on empowering individuals to enhance their living spaces through accessible products and services.
As a Fortune 500 entity, the organization emphasizes a culture of dedication and expertise among its workforce, aligning employee contributions with customer needs. The company’s reach extends beyond traditional retail, reflecting its commitment to community-focused support in home-building and renovation. With a presence in multiple international markets, Home Depot maintains a structured approach to operational consistency while adapting to regional customer expectations.
The company’s operational scale and focus on practical, customer-driven solutions position it as a staple in the home improvement industry. By prioritizing employee development and customer satisfaction, Home Depot sustains its role as a key player in the retail sector, offering career opportunities across diverse roles and locations.
Browse more roles: All The Home Depot jobs, retail jobs on Recrutus.