Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_on2160, Cleveland Street, Pasadena, Harris County, Texas, 77502, United States
About PLS
PLS (People – Location – Service) is a leading retail provider of financial services headquartered in Chicago. Founded in 1997 by Co-Presidents Bob and Dan Wolfberg, the PLS Group operates over 200 financial service centers across 12 states. Our mission is centered on the customer, providing convenient, transparent, and affordable financial products to help consumers manage their day-to-day needs. We believe that exceptional team members are the key to our success, going above and beyond every day to serve our community.
About the Role
As a Customer Service Representative (CSR), you will be the primary point of contact and the "face" of PLS. This role is designed for individuals who thrive on engaging with people and are passionate about delivering superior service. You will be accountable for educating customers on our products and services while ensuring all transactions are completed accurately and in compliance with federal, state, and local regulations.
In this position, you will maintain company quality standards, resolve customer inquiries, and help foster a neat and clean store environment. Your work directly impacts customer satisfaction and repeat business, making you an essential part of our team's commitment to integrity and results.
Our Culture
We strive to demonstrate our Core Values in all positions at PLS:
- Communication
- Customer Focus
- Integrity and Trust
- Teamwork
- Results
Equal Opportunity & Hiring
PLS is an Equal Employment Opportunity Employer. We consider qualified applicants for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace and provides reasonable accommodations to applicants with disabilities. If you need an accommodation for the application or hiring process, please contact talentacquisition@pls247.com.
For jobs located in the City of Los Angeles, qualified applicants with criminal histories will be considered for employment consistent with the Fair Chance Initiative for Hiring Ordinance.
Work location
Work model: On-site
2160, Cleveland Street, Pasadena, Harris County, Texas, 77502, United States
Pasadena, Texas
Similar Job Opportunities
Frequently asked questions about Customer Service Representative at PLS Logistics Services
What does a Customer Service Representative at PLS Logistics Services do?expand_more
Day-to-day, the Customer Service Representative at PLS Logistics Services will provide outstanding customer service to ensure repeat business; educate customers on company products and services; ensure all transactions comply with federal, state, and local regulations; and maintain a balanced cash drawer and complete transactions accurately.
What are the requirements for this Customer Service Representative role?expand_more
PLS Logistics Services is looking for candidates who meet the following requirements: English fluency required; and English/Spanish bilingual preferred.
Where is the Customer Service Representative role at PLS Logistics Services located?expand_more
Customer Service Representative at PLS Logistics Services is based in 2160, Cleveland Street, Pasadena, Harris County, Texas, 77502, United States. This is a on-site role.
Is this Customer Service Representative job remote, hybrid, or on-site?expand_more
PLS Logistics Services has listed this Customer Service Representative role as on-site.