Customer Service Representative

About the Role

Are you looking to grow your career in healthcare customer support? We are hiring Customer Service Representatives to join a fast-paced, supportive environment where you will assist members with their prescription benefits. This hybrid position is based in Fremont, NE, offering a stable contract-to-hire opportunity with a clear path for career growth.

In this role, you will handle 30-50 inbound calls daily, resolving issues with empathy and efficiency while helping customers navigate their prescription benefit questions. You will work alongside a team dedicated to making a positive impact in the global community while developing your skills in a dynamic setting.

About the Team

TEKsystems is a leading provider of business and technology services, partnering with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As a team of 80,000 strong, we help clients activate ideas and solutions to take advantage of new opportunities. We are strategic thinkers and hands-on collaborators, accelerating business transformation through our expertise in strategy, design, execution, and operations.

Hiring Process

Applications for this position are anticipated to close on June 13, 2026. Please note that we may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. While AI helps assess applications and qualifications, final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Equal Opportunity

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. We are committed to building a diverse and inclusive workforce.

San Francisco Fair Chance Ordinance: For all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.