Customer Service Fundamentals Career Training Opportunity

About Year Up United

Year Up United is an intensive, one-year or less job training program designed to empower young adults with the skills and support needed to launch professional careers. The program uniquely combines in-classroom skill development with access to internships and personalized coaching and mentorship.

Participants receive technical and professional training alongside job placement support through YUPRO Placement, our industry-leading talent placement firm. Internship opportunities are available at leading organizations in the New York and New Jersey area, including BNY Mellon, Fidelity, and Bank of America.

What You Will Gain

Beyond technical expertise, the program focuses on developing professional business and communication skills, interviewing and networking abilities, and resume building. Students receive ongoing support and guidance to help them navigate their career launch. During the internship phase, students earn an educational stipend of $525 per week.

The curriculum covers in-depth classes in Application Development, Business Operations, Banking, IT Support, Investment Operations, Data Analytics, Project Management, and Network Security & Support.

Outcomes

Year Up United is proven to deliver results: 72% of graduates are employed and/or enrolled in postsecondary education within four months of graduation. Employed graduates earn an average starting salary of $53,000 per year.

Eligibility

To apply, candidates must be high school graduates or GED recipients, eligible to work in the U.S., and available Monday through Friday for the duration of the program. Applicants should be highly motivated to learn technical and professional skills and must not have obtained a Bachelor's degree. Additional screening questions may be required during the application process.