Customer Service Coordinator
Not Disclosed•Full-TimeHybrid
location_onVÉLO, 115, North 2nd Street, North Loop, Central, Minneapolis, Hennepin County, Minnesota, 55401, United States
About Crew2
At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry.
About the Role
The Crew2 Customer Service Coordinator is the voice of our brand, responsible for creating a quality customer service experience in an inbound and outbound call center environment. This role exists to ensure complete customer satisfaction and help maintain our Voice of the Customer quality score.
In this position, you will interact with customers to schedule services, handle inquiries, provide updates, and resolve issues. You will also play a key part in our growth by developing and qualifying sales leads. Whether you are routing calls to the appropriate department or making post-installation follow-up calls to ensure the experience delights our clients, your work directly impacts our customers' success.
Why Join Us
If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, there is a place for you here. We offer competitive compensation, full benefits, and competitive PTO, with the added perk of remote Fridays after training.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.
Work location
Work model: Hybrid
VÉLO, 115, North 2nd Street, North Loop, Central, Minneapolis, Hennepin County, Minnesota, 55401, United States
Minneapolis, Minnesota
Key Responsibilities
- check_circleSchedule customer installations according to established processes
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Skills, education and keywords
Skills: Microsoft Applications.
Education: High school diploma or GED required.
Frequently asked questions about Customer Service Coordinator at Interior Logic Group, Inc.
What does a Customer Service Coordinator at Interior Logic Group, Inc. do?expand_more
A Customer Service Coordinator at Interior Logic Group, Inc. is responsible for the following: Schedule customer installations according to established processes; Present pricing, credit, and terms information in accordance with procedures; Maintain complete and accurate customer records; and Monitor and track customer information using available tools.
What are the requirements for this Customer Service Coordinator role?expand_more
Interior Logic Group, Inc. is looking for candidates who meet the following requirements: High school diploma or GED; Experienced in Microsoft applications; and Call or contact center experience preferred.
Where is the Customer Service Coordinator role at Interior Logic Group, Inc. located?expand_more
Customer Service Coordinator at Interior Logic Group, Inc. is based in VÉLO, 115, North 2nd Street, North Loop, Central, Minneapolis, Hennepin County, Minnesota, 55401, United States. This is a hybrid role.