Customer Service Associate I
Not Disclosed•Part-TimeOn-site
location_onThe Tribute, 625, Cumberland Avenue, Knoxville Central Business District, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States
About the Role
We are seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. In this role, you will be the face of our store, ensuring a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders.
Your day will involve assisting customers with questions and recommendations, managing sales transactions at the cash register, and maintaining the security of cash and company assets. You will play a key part in store operations by keeping the store well-stocked, recovering merchandise, and receiving shipments to support replenishment efforts. Additionally, you will help maintain a clean and presentable store environment by cleaning restrooms, sweeping and mopping floors, and managing waste.
Equal Opportunity Employer
We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. We make all employment decisions without regard to any protected status. We are also committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
In accordance with local laws in various states, minors are also eligible to be considered for employment in certain roles. Please note that this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Work location
Work model: On-site
The Tribute, 625, Cumberland Avenue, Knoxville Central Business District, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States
Knoxville, Tennessee
Key Responsibilities
- check_circleAssist customers with questions and product recommendations
- check_circleManage sales transactions at assigned cash register
- check_circleMaintain security of cash and protect company assets
- check_circleKeep store well-stocked and recover merchandise
- check_circleReceive merchandise and assist with unloading trucks
- check_circleEnsure a positive, safe, and respectful environment
- check_circleMaintain store cleanliness including cleaning bathrooms and floors
Requirements
- verifiedHigh school diploma or equivalent preferred
- verifiedPrevious customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
- verifiedAbility to follow instructions and interpret operational documents required
Nice to Have
High school diploma or equivalent. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment.
Benefits & Perks
check_circleMedical, pharmacy, dental, and vision insurancecheck_circleEmployee Assistance Programcheck_circleRetirement planscheck_circleEducational Assistance
Similar Job Opportunities
Skills, education and keywords
Education: High school diploma or equivalent is preferred.
Frequently asked questions about Customer Service Associate I at Dollar Tree Stores
What does a Customer Service Associate I at Dollar Tree Stores do?expand_more
A Customer Service Associate I at Dollar Tree Stores is responsible for the following: Assist customers with questions and product recommendations; Manage sales transactions at assigned cash register; Maintain security of cash and protect company assets; and Keep store well-stocked and recover merchandise.
What are the requirements for this Customer Service Associate I role?expand_more
To qualify for the Customer Service Associate I at Dollar Tree Stores position, applicants should have: High school diploma or equivalent preferred; Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred; and Ability to follow instructions and interpret operational documents required.
Where is the Customer Service Associate I role at Dollar Tree Stores located?expand_more
Customer Service Associate I at Dollar Tree Stores is based in The Tribute, 625, Cumberland Avenue, Knoxville Central Business District, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States. This is a on-site role.
Is this Customer Service Associate I job remote, hybrid, or on-site?expand_more
Dollar Tree Stores has listed this Customer Service Associate I role as on-site.
How much experience is required for this Customer Service Associate I role?expand_more
Candidates for Customer Service Associate I at Dollar Tree Stores should have entry level.
What education is required for Customer Service Associate I at Dollar Tree Stores?expand_more
Educational requirements for this role: High school diploma or equivalent is preferred.
What category does the Customer Service Associate I role belong to?expand_more
Customer Service Associate I at Dollar Tree Stores is part of the retail job category on Recrutus.