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  1. Home
  2. chevron_right
  3. retail
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  5. Customer Service & E-Commerce Supervisor - Full Time
Whole Foods Market logo

Customer Service & E-Commerce Supervisor - Full Time

Not Disclosed•Full-TimeOn-site

location_onEast 8th Street, Central Business District KC, Kansas City, Jackson County, Missouri, 64106, United States

Apply Now

About Whole Foods Market

A career at Whole Foods Market is more than just the work you do—it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store; we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

About the Role

In this role, you will support the Customer Service & E-Commerce programs, leading processes that support the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, an excellent pickup experience, team productivity, and program execution. As a Supervisor, you will support the Team Leader in leading and developing Team Members, ensuring adherence to all applicable health and safety regulations while promoting national and store-specific initiatives.

Hiring Process

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Work location

Work model: On-site

location_on

East 8th Street, Central Business District KC, Kansas City, Jackson County, Missouri, 64106, United States

Kansas City, Missouri

Key Responsibilities

  • check_circleManage daily operations including capacity, labor utilization, and task execution
  • check_circle

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Frequently asked questions about Customer Service & E-Commerce Supervisor - Full Time at Whole Foods Market

What does a Customer Service & E-Commerce Supervisor - Full Time at Whole Foods Market do?expand_more
In this Customer Service & E-Commerce Supervisor - Full Time at Whole Foods Market role, you will manage daily operations including capacity, labor utilization, and task execution; maintain cleanliness of workspaces including staging areas and coolers; balance in-store customer service with online order completion tasks; and ensure compliance with health, safety, and regulatory standards.
What are the requirements for this Customer Service & E-Commerce Supervisor - Full Time role?expand_more
Whole Foods Market is looking for candidates who meet the following requirements: 12+ months retail experience.
Where is the Customer Service & E-Commerce Supervisor - Full Time role at Whole Foods Market located?expand_more
Customer Service & E-Commerce Supervisor - Full Time at Whole Foods Market is based in East 8th Street, Central Business District KC, Kansas City, Jackson County, Missouri, 64106, United States. This is a on-site role.
Is this Customer Service & E-Commerce Supervisor - Full Time job remote, hybrid, or on-site?expand_more
Whole Foods Market has listed this Customer Service & E-Commerce Supervisor - Full Time role as on-site.
bookmark
Maintain cleanliness of workspaces including staging areas and coolers
  • check_circleBalance in-store customer service with online order completion tasks
  • check_circleEnsure compliance with health, safety, and regulatory standards
  • check_circleMonitor key performance indicators to assess team performance in safety and quality
  • check_circleDevelop, coach, and mentor team members to sustain high performance
  • check_circleLead processes supporting checkout, grocery delivery, and pickup experiences
  • check_circleIdentify process improvement opportunities to enhance efficiency
  • Requirements

    • verified12+ months retail experience

    Benefits & Perks

    check_circleStore discount for Team Memberscheck_circlePaid time offcheck_circleFinancial wellness programscheck_circleHealth and wellness support programs
    Whole Foods Market logo
    Company

    Whole Foods Market

    Industry

    retail

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    1+ yrs (Mid Level)

    Job Type

    Full-Time

    Skills Required

    Microsoft OfficeBox CuttersElectric Pallet Jacks

    Whole Foods Market • Southfield, Michigan

    $20.05-35/hrarrow_forward
    How much experience is required for this Customer Service & E-Commerce Supervisor - Full Time role?expand_more
    Customer Service & E-Commerce Supervisor - Full Time at Whole Foods Market typically requires 1+ years of relevant experience at the mid level level.
    What skills do you need for the Customer Service & E-Commerce Supervisor - Full Time role at Whole Foods Market?expand_more
    Key skills for Customer Service & E-Commerce Supervisor - Full Time at Whole Foods Market include Microsoft Office; Box Cutters; and Electric Pallet Jacks.
    What category does the Customer Service & E-Commerce Supervisor - Full Time role belong to?expand_more
    Customer Service & E-Commerce Supervisor - Full Time at Whole Foods Market is part of the retail job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL-A jobsExcel jobsEnglish jobsBLS jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility