Customer Experience Coordinator
Not Disclosed•Full-TimeOn-site
location_onGrand Prize of America Avenue, Chatham County, Georgia, 31421, United States
About TJX Companies
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. As a Fortune 100 company and the world's leading off-price retailer, we embrace diversity, foster collaboration, and prioritize your development. Whether working in our global Home Offices, Distribution Centers, or Retail Stores—including Marshalls, TJ Maxx, HomeGoods, and more—you will find abundant opportunities to learn, thrive, and make an impact as part of our vibrant family.
About the Role
This position is designed to promote an excellent customer experience while overseeing a team of Associates at the front of the store. You will ensure prompt, courteous customer service and drive the promotion of loyalty programs. By leading by example, you will engage with all customers and maintain a clean, organized store environment. Your day-to-day involves training and mentoring Associates on front-end principles, personalizing the customer experience, and assigning registers to meet coverage needs. You will also address customer concerns promptly, coordinate breaks, and partner with management to ensure adherence to labor laws, safety awareness, and shrink reduction goals.
Hiring Process
We maintain an open-door policy and a supportive work environment. Interested candidates should apply directly through our career portal. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. Applicants with arrest or conviction records will also be considered for employment. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Work location
Work model: On-site
Grand Prize of America Avenue, Chatham County, Georgia, 31421, United States
Georgia
Key Responsibilities
- check_circleOversee a team of Associates at the front of store to ensure prompt customer service
- check_circleTrain and mentor Associates on front end principles and customer experience
- check_circleAssign registers and coordinate breaks for all Associates
- check_circlePromote credit and loyalty programs to customers
- check_circleSupport store shrink reduction goals and safety awareness programs
- check_circleEnsure adherence to all labor laws, policies, and procedures
- check_circleAddress customer concerns and issues promptly to ensure satisfaction
Requirements
- verified1 year retail experience
- verified6 months of leadership experience
Benefits & Perks
check_circleAssociate discountcheck_circleEmployee Assistance Program (EAP)check_circleSmoking cessation programcheck_circleBereavement leave401(k) Associate contributions
Similar Job Opportunities
Full-Time Customer Experience Coordinator
The TJX Companies, Inc. • On-site
$13-13.5/hrarrow_forward
Customer Experience Coordinator
The TJX Companies, Inc. • Shallotte, North Carolina
$13.75-14.25/hrarrow_forward
Customer Experience Coordinator
The TJX Companies, Inc. • Short Pump, Virginia
$14.5-15/hrarrow_forward
Frequently asked questions about Customer Experience Coordinator at MARSHALLS LLC
What does a Customer Experience Coordinator at MARSHALLS LLC do?expand_more
In this Customer Experience Coordinator at MARSHALLS LLC role, you will oversee a team of associates at the front of store to ensure prompt customer service; train and mentor associates on front end principles and customer experience; assign registers and coordinate breaks for all associates; and promote credit and loyalty programs to customers.
What are the requirements for this Customer Experience Coordinator role?expand_more
To qualify for the Customer Experience Coordinator at MARSHALLS LLC position, applicants should have: 1 year retail experience; and 6 months of leadership experience.
Where is the Customer Experience Coordinator role at MARSHALLS LLC located?expand_more
Customer Experience Coordinator at MARSHALLS LLC is based in Grand Prize of America Avenue, Chatham County, Georgia, 31421, United States. This is a on-site role.
Is this Customer Experience Coordinator job remote, hybrid, or on-site?expand_more
MARSHALLS LLC has listed this Customer Experience Coordinator role as on-site.
How much experience is required for this Customer Experience Coordinator role?expand_more
Customer Experience Coordinator at MARSHALLS LLC typically requires 1+ years of relevant experience at the mid level level.
What skills do you need for the Customer Experience Coordinator role at MARSHALLS LLC?expand_more
Key skills for Customer Experience Coordinator at MARSHALLS LLC include Merchandising Techniques; and Pos.
What category does the Customer Experience Coordinator role belong to?expand_more
Customer Experience Coordinator at MARSHALLS LLC is part of the retail job category on Recrutus.