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  1. Home
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  5. Crisis Intervention Specialist I
Delaware Division of Substance Abuse and Mental Health (DSAMH) logo

Crisis Intervention Specialist I

Not Disclosed•Full-TimeOn-site

location_on452, Collins Drive, Capitol Green, Dover, Kent County, Delaware, 19901, United States

Apply Now

About DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. DHSS is a great place to kick-start your profession, dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today.

About the Role

As a Crisis Intervention Specialist, you will work with clients suffering from severe and persistent mental illness and substance abuse issues. Your work will span both a 24-hour hotline and community settings, requiring you to provide individual counseling, crisis counseling, and assessments while monitoring client psychiatric symptoms. You will consult with an interdisciplinary team, the consumer, consumer partners, and external agencies to promote person-centered recovery goals.

This role is considered essential personnel. You will work a rotating schedule including days, evenings, and overnights, as well as weekends and holidays. As part of the essential workforce, you are required to report to work during a state of emergency or adverse weather conditions to ensure continuous care for our community.

Hiring Process

The selection process evaluates your application and supplemental questionnaire based on your education, training, and experience as they relate to the job requirements. It is essential that you provide complete and accurate information, including dates of employment, job titles, and duties. Narrative information supplied in response to questions must be supported by the details on your application.

Once you have submitted your application online, all future correspondence will be sent via email. Please keep your contact information current. You may also view all correspondence in the "My Applications" tab at StateJobs.Delaware.gov.

Important Application Details:

  • A writing sample will be requested at the time of the interview.
  • Pre-employment drug testing is required upon a conditional offer.
  • A satisfactory criminal background check is required; the recruiting agency may require the applicant to pay for this check.
  • All new hires must report to the Statewide New Employee Orientation (SNEO) on their first day of employment.

Equal Opportunity

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression. Accommodations are available for applicants with disabilities in all phases of the application and employment process.

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Skills, education and keywords

Skills: Case Management, Counseling, Crisis Intervention, Narrative Report Writing, Mental Health Screening, De-Escalation Techniques, Delaware Credentialed Mental Health Screener.

Education: Bachelors' degree or higher in Behavioral or Social Science or related field required.

Frequently asked questions about Crisis Intervention Specialist I at Delaware Division of Substance Abuse and Mental Health (DSAMH)

What does a Crisis Intervention Specialist I at Delaware Division of Substance Abuse and Mental Health (DSAMH) do?expand_more
A Crisis Intervention Specialist I at Delaware Division of Substance Abuse and Mental Health (DSAMH) is responsible for the following: Answer crisis hotline calls and perform on-site assessments for walk-ins; Conduct rapid mental health screening and evaluations for individuals in crisis; Use de-escalation techniques to ensure safety of individuals and community; and Provide guidance and education on crisis interventions to clients and families.
What are the requirements for this Crisis Intervention Specialist I role?expand_more
Delaware Division of Substance Abuse and Mental Health (DSAMH) is looking for candidates who meet the following requirements: Bachelors degree in Behavioral or Social Science or related field; One year of experience in case management; One year of experience in crisis intervention services, clinical treatment, counseling, or determining eligibility for services; One year of experience in narrative report writing; Delaware Credentialed Mental Health Screener (DE-CMHS) credential; and Legally authorized to work in the United States.
Where is the Crisis Intervention Specialist I role at Delaware Division of Substance Abuse and Mental Health (DSAMH) located?

Work location

Work model: On-site

location_on

452, Collins Drive, Capitol Green, Dover, Kent County, Delaware, 19901, United States

Dover, Delaware

Key Responsibilities

  • check_circleAnswer crisis hotline calls and perform on-site assessments for walk-ins
  • check_circleConduct rapid mental health screening and evaluations for individuals in crisis
  • check_circleUse de-escalation techniques to ensure safety of individuals and community
  • check_circleProvide guidance and education on crisis interventions to clients and families
  • check_circleMake recommendations for continuum of care and complete referrals to treatment facilities
  • check_circleAdvocate for client rights and obtain necessary consent and release forms
  • check_circlePrepare and submit accurate case summaries and reports in compliance with regulations
  • check_circleDeliver acute crisis intervention services and determine appropriate clinical responses
  • check_circleParticipate in community outreach and provide mental health support during disasters

Requirements

  • verifiedBachelors degree in Behavioral or Social Science or related field
  • verifiedOne year of experience in case management
  • verifiedOne year of experience in crisis intervention services, clinical treatment, counseling, or determining eligibility for services
  • verifiedOne year of experience in narrative report writing
  • verifiedDelaware Credentialed Mental Health Screener (DE-CMHS) credential
  • verifiedLegally authorized to work in the United States
Delaware Division of Substance Abuse and Mental Health (DSAMH) cover image
Delaware Division of Substance Abuse and Mental Health (DSAMH) logo
Company

Delaware Division of Substance Abuse and Mental Health (DSAMH)

Industry

Government Administration

Headquarters

New Castle, Delaware

Open Roles

1

Div. of Substance Abuse & Mental Health supports adults w/ publicly funded behavioral health services.

The Delaware Division of Substance Abuse and Mental Health (DSAMH) operates within the Government Administration sector and is headquartered in New Castle, Delaware. This state entity is dedicated to supporting adults by managing and delivering publicly funded behavioral health services across the region. The division focuses on ensuring access to essential care for individuals facing substance abuse challenges and mental health needs through structured government programs. DSAMH serves as a critical resource for the adult population in Delaware, connecting them with necessary treatment and support systems. By overseeing the allocation and implementation of these public funds, the organization works to maintain a comprehensive network of care that addresses both immediate crises and long-term recovery goals. The division's operations reflect a commitment to public welfare and the stabilization of community health outcomes through administrative oversight and service delivery.
View company profilearrow_forwardlanguageWebsitelinkLinkedIn
Quick Overview

Experience

1+ yrs (Entry Level)

Education

Bachelors' degree or higher in Behavioral or Social Science or related field required

Job Type

Full-Time

Skills Required

Case ManagementCounselingCrisis InterventionNarrative Report WritingMental Health ScreeningDe-Escalation Techniques
$19.7-24.56/hrarrow_forward
expand_more
Crisis Intervention Specialist I at Delaware Division of Substance Abuse and Mental Health (DSAMH) is based in 452, Collins Drive, Capitol Green, Dover, Kent County, Delaware, 19901, United States. This is a on-site role.
Is this Crisis Intervention Specialist I job remote, hybrid, or on-site?expand_more
Delaware Division of Substance Abuse and Mental Health (DSAMH) has listed this Crisis Intervention Specialist I role as on-site.
How much experience is required for this Crisis Intervention Specialist I role?expand_more
Crisis Intervention Specialist I at Delaware Division of Substance Abuse and Mental Health (DSAMH) typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Crisis Intervention Specialist I role at Delaware Division of Substance Abuse and Mental Health (DSAMH)?expand_more
Key skills for Crisis Intervention Specialist I at Delaware Division of Substance Abuse and Mental Health (DSAMH) include Case Management; Counseling; Crisis Intervention; Narrative Report Writing; Mental Health Screening; De-Escalation Techniques; and Delaware Credentialed Mental Health Screener.
What education is required for Crisis Intervention Specialist I at Delaware Division of Substance Abuse and Mental Health (DSAMH)?expand_more
Educational requirements for this role: Bachelors' degree or higher in Behavioral or Social Science or related field required.
What category does the Crisis Intervention Specialist I role belong to?expand_more
Crisis Intervention Specialist I at Delaware Division of Substance Abuse and Mental Health (DSAMH) is part of the healthcare & nursing job category on Recrutus.

About Delaware Division of Substance Abuse and Mental Health (DSAMH)

The Delaware Division of Substance Abuse and Mental Health (DSAMH) operates within the Government Administration sector and is headquartered in New Castle, Delaware. This state entity is dedicated to supporting adults by managing and delivering publicly funded behavioral health services across the region. The division focuses on ensuring access to essential care for individuals facing substance abuse challenges and mental health needs through structured government programs. DSAMH serves as a critical resource for the adult population in Delaware, connecting them with necessary treatment and support systems. By overseeing the allocation and implementation of these public funds, the organization works to maintain a comprehensive network of care that addresses both immediate crises and long-term recovery goals. The division's operations reflect a commitment to public welfare and the stabilization of community health outcomes through administrative oversight and service delivery.

Browse more roles: All Delaware Division of Substance Abuse and Mental Health (DSAMH) jobs, healthcare & nursing jobs on Recrutus.

Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
Job types
Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
Top states
Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in North CarolinaAll states →
Top categories
Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsSales jobsAccounting & Finance jobsIT jobsHospitality & Catering jobs
Popular skills
CDL-A jobsRegistered Nurse jobsBLS jobsEnglish jobs
Featured employers
Company
About usFAQContactPrivacy policyUS privacy notice

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
Delaware Credentialed Mental Health Screener
Accessibility