Potter Webster Co Corp is seeking a dedicated Counter Sales Representative to serve as the primary point of contact for customers with automotive and industrial parts needs. This role is designed for a customer-focused individual who thrives in a fast-paced environment and possesses a genuine interest in technical sales and service.
In this position, you will bridge the gap between customer inquiries and warehouse operations. Your day will involve greeting walk-in and phone customers, identifying specific parts, and preparing accurate quotes. You will process orders and returns while coordinating closely with warehouse staff to ensure timely and precise delivery. Beyond transactional duties, you will provide basic technical support, resolve customer issues, and recommend solutions based on your product and mechanical knowledge. Maintaining an organized, clean, and safe counter and showroom is also a key part of ensuring a professional experience for every visitor.
Work location
Work model: On-site
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6211, Northeast 23rd Avenue, Concordia, Portland, Multnomah County, Oregon, 97211, United States
Portland, Oregon
Key Responsibilities
check_circleGreet and assist walk-in and phone customers at the sales counter
check_circleIdentify and source appropriate automotive and industrial parts and components
check_circlePrepare quotes, enter orders, and process returns accurately in the system
Frequently asked questions about Counter Sales Representative at Potter Webster Company
What does a Counter Sales Representative at Potter Webster Company do?expand_more
Day-to-day, the Counter Sales Representative at Potter Webster Company will greet and assist walk-in and phone customers at the sales counter; identify and source appropriate automotive and industrial parts and components; prepare quotes, enter orders, and process returns accurately in the system; and coordinate with warehouse staff to ensure timely, accurate order fulfillment.
What are the requirements for this Counter Sales Representative role?expand_more
Potter Webster Company is looking for candidates who meet the following requirements: Valid driver's license; and Basic mechanical/automotive aptitude.
Where is the Counter Sales Representative role at Potter Webster Company located?expand_more
Counter Sales Representative at Potter Webster Company is based in 6211, Northeast 23rd Avenue, Concordia, Portland, Multnomah County, Oregon, 97211, United States. This is a on-site role.
Is this Counter Sales Representative job remote, hybrid, or on-site?expand_more
Potter Webster Company has listed this Counter Sales Representative role as on-site.
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Coordinate with warehouse staff to ensure timely, accurate order fulfillment
check_circleProvide basic technical support and product recommendations to customers
check_circleMaintain organized, clean, and safe counter, showroom, and work areas
check_circleMonitor stock levels at the counter and communicate replenishment needs
check_circleResolve customer issues and escalate complex problems as needed
check_circleCollaborate with sales and operations teams to meet customer requirements
check_circleFollow all company safety, cash handling, and operating procedures
How much experience is required for this Counter Sales Representative role?
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Candidates for Counter Sales Representative at Potter Webster Company should have mid level.
What skills do you need for the Counter Sales Representative role at Potter Webster Company?expand_more
Key skills for Counter Sales Representative at Potter Webster Company include Customer Service; Point-Of-Sale (pos) Systems; Order Entry And Processing; Automotive/industrial Parts Identification; Inventory Management Basics; Technical Product Support; Microsoft Office; and Telephone Etiquette And Call Handling.
What category does the Counter Sales Representative role belong to?expand_more
Counter Sales Representative at Potter Webster Company is part of the sales job category on Recrutus.
About Potter Webster Company
Potter Webster Company operates as a specialized distributor of heavy-duty truck and trailer components within the truck transportation sector. Headquartered in Portland, Oregon, the organization focuses on supplying essential parts to support commercial vehicle operations across the industry. The company maintains a strategic presence in the Northwest region with three distinct distribution and retail facilities. These locations enable the business to serve a diverse customer base, addressing local requirements while fulfilling orders for clients nationwide. By managing inventory and logistics through these key sites, Potter Webster Company ensures reliable access to necessary truck parts for fleet operators and maintenance providers seeking quality equipment.