Concierge
Not Disclosed•Full-TimeOn-site
location_onMerchandise Mart, 222, North Orleans Street, River North, Near North Side, Chicago, North Chicago Township, Cook County, Illinois, 60654, United States
About PLANTA
PLANTA is building a team of inclusive, strategic, and dynamic individuals who lead with a focus on equity, productivity, and workplace satisfaction. Our mission is to FUEL THE FUTURE across every corner of the hospitality industry, from creative and marketing to culinary, beverage, and beyond. Together, we craft exceptional guest experiences that leave a lasting impression.
At PLANTA, our passion for hospitality runs deep. It goes beyond delivering outstanding experiences for our guests; it's about nurturing and developing our team to become the next generation of industry leaders. We are committed to sourcing the finest ingredients and embracing our social responsibility to create a more sustainable organization each day.
Our culture is fueled by our core values:
- Determined—we stand for change, and together, we plan to win.
- Humble—we make mistakes, but we own them and learn from them.
- Intentional—we genuinely care about the people and the world around us.
- Nourishing—we aim to leave our guests, communities, and team members in a better place.
- Evolving—we embrace change and champion flexibility as we grow together.
About the Role
As a Host, you will be the first and last impression for our guests, ensuring a pleasant and memorable dining experience from the initial greeting to the fond farewell. Reporting to the Restaurant Leader, you will work as a team to maximize service revenues by strategically accommodating guests, reservations, and walk-ins.
You will champion the brand's vision and values, contributing to a culture of positivity and high standards where all employees chase perfection. Your day will involve creating a warm, welcoming environment, seating guests with genuine care and attention to detail, and maintaining open communication with the leadership team regarding guest needs and operational flow. You will be the hub of information, relaying special occasions, allergies, and service needs to captains and the kitchen to ensure a seamless dining experience.
Hiring Process
All applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status, or any other legally-protected factors.
Disability-related accommodations in accordance with the Americas with Disabilities Act (and applicable local laws such as the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act) during the application process are available upon request.
Note: This employer participates in E-Verify to confirm work authorization in the U.S. as required by federal law.
Work location
Work model: On-site
Merchandise Mart, 222, North Orleans Street, River North, Near North Side, Chicago, North Chicago Township, Cook County, Illinois, 60654, United States
Chicago, Illinois
Key Responsibilities
- check_circleGreet all incoming and departing guests with enthusiasm
- check_circleSeat guests proactively and promptly with attention to detail
- check_circleOperate and maintain the SevenRooms reservation system
- check_circleAnswer incoming calls and administer call backs
- check_circlePrepare and present pre-shift notes for upcoming service
- check_circleEnsure host stands and front entrance areas are clean and well maintained
- check_circleCommunicate seating status and reset needs to captains and management
- check_circleRelay allergy information and guest requests to kitchen and staff
- check_circleComplete opening, closing, and weekly checklists
Requirements
- verified1-2 years experience in a similar, fast paced environment
- verifiedExperience using reservation systems
- verifiedDegree/ Diploma in Hospitality, WSET, Prud'homme or equivalent considered an asset
- verifiedAuthorized to work in the U.S. (E-Verify)
Nice to Have
Degree or Diploma in Hospitality, WSET, Prud'homme, or equivalent.
Benefits & Perks
check_circleMedical, Dental, Vision & Life Insurancecheck_circleAnnual PTO starting 90 days after employmentcheck_circleUnlimited referral bonuses paid after 180 dayscheck_circle50% discount on plant-powered food at all PLANTA concepts
Similar Job Opportunities
Skills, education and keywords
Skills: Reservation Systems, Sevenrooms, Mycheck.
Education: Degree or Diploma in Hospitality, WSET, Prud'homme or equivalent considered an asset.
Frequently asked questions about Concierge at Planta
What does a Concierge at Planta do?expand_more
In this Concierge at Planta role, you will greet all incoming and departing guests with enthusiasm; seat guests proactively and promptly with attention to detail; operate and maintain the sevenrooms reservation system; and answer incoming calls and administer call backs.
What are the requirements for this Concierge role?expand_more
To qualify for the Concierge at Planta position, applicants should have: 1-2 years experience in a similar, fast paced environment; Experience using reservation systems; Degree/ Diploma in Hospitality, WSET, Prud'homme or equivalent considered an asset; and Authorized to work in the U.S. (E-Verify).
Where is the Concierge role at Planta located?expand_more
Concierge at Planta is based in Merchandise Mart, 222, North Orleans Street, River North, Near North Side, Chicago, North Chicago Township, Cook County, Illinois, 60654, United States. This is a on-site role.
Is this Concierge job remote, hybrid, or on-site?expand_more
Planta has listed this Concierge role as on-site.
How much experience is required for this Concierge role?expand_more
Concierge at Planta typically requires 1–2 years of relevant experience at the entry level level.
What skills do you need for the Concierge role at Planta?expand_more
Key skills for Concierge at Planta include Reservation Systems; Sevenrooms; and Mycheck.
What education is required for Concierge at Planta?expand_more
Educational requirements for this role: Degree or Diploma in Hospitality, WSET, Prud'homme or equivalent considered an asset.
What category does the Concierge role belong to?expand_more
Concierge at Planta is part of the hospitality & catering job category on Recrutus.
About Planta
Planta is a technology company based in Stockholm specializing in digital solutions for plant care within the information and internet sector. The organization develops the Planta application, a mobile tool designed to assist users in maintaining healthy and thriving indoor vegetation. By offering personalized guidance, the app helps individuals overcome common challenges associated with plant maintenance.
The service is accessible globally, with the application available for download on both the App Store and Google Play across 55 countries. This wide distribution indicates a significant international footprint, catering to plant enthusiasts in diverse markets who seek reliable advice to keep their greenery alive. The platform focuses on providing practical support through its software interface, enabling users to manage their plants effectively without requiring specialized horticultural knowledge.
Browse more roles: All Planta jobs, hospitality & catering jobs on Recrutus.