Complex Director of Leisure Sales
Not Disclosed•Full-TimeRemote
location_onThe Shoe Tree, West Wilderness Road, Bay Lake, Orange County, Florida, 32836, United States
About the Team
This role is part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions. As a Complex Director of Leisure Sales, you will support the areas at the core of Hilton's "commercial engine," which are vital to the company's ability to achieve profitable growth. You will support various Hilton properties in the Orlando market, including Hilton Orlando, Hilton Orlando Lake Buena Vista, Hilton Orlando Buena Vista Palace, DoubleTree Suites by Hilton Orlando, and Embassy Suites by Hilton Orlando, while reporting to the Director of Sales & Marketing at each property.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, the company remains a beacon of innovation, quality, and success. This continued leadership is the result of Team Members staying true to our Vision, Mission, and Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. We look for individuals who demonstrate these values along with key attributes such as Quality, Productivity, Dependability, Customer Focus, and Adaptability.
Hilton is proud to have an award-winning workplace culture, ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment.
About the Role
This position may be performed remotely, with periodic travel to the Orlando properties and key industry events as needed. In this role, you will be responsible for soliciting new customer relationships and accounts, including wholesalers, receptive tour operators, and luxury travel agencies (Consortia), while maintaining existing accounts. Your goal is to consistently strive to increase revenue and promote relationships through the effective negotiation of guest rooms for assigned properties.
You will act as a disrupter who thinks out of the box to achieve goals, moving beyond "business as usual." Your day-to-day involves mentoring sales managers, representing resorts in significant customer interactions, and negotiating contracts with customers and commission agreements with third-party agencies. You will develop and conduct persuasive verbal sales presentations, meet with and entertain clients, and coordinate attendance at sales department meetings and industry-related trade shows.
You will take ownership of strategic planning for the leisure team, including deployment, travel, and trade show management. This includes developing and implementing business plans for top accounts focusing on inbound business to the Orlando market, and creating marketing plans and initiatives for key accounts. You will also manage property-specific promotions, annual FIT contracts, and relevant communications to accounts, while continually uncovering business opportunities within and outside your assigned segments.
Application Instructions
To apply, please submit your resume and cover letter highlighting your experience in the wholesale, FIT, and luxury consortia market segments. We are looking for candidates with a strong knowledge of the travel industry, current market trends, and economic factors.
Equal Opportunity Employer
Hilton is an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. We are committed to building a diverse and inclusive workforce.
Work location
Work model: Remote
The Shoe Tree, West Wilderness Road, Bay Lake, Orange County, Florida, 32836, United States
Florida
Key Responsibilities
- check_circleMentor sales managers to achieve goals and manage sales travel and expenditures
- check_circleNegotiate contracts with customers and commission agreements with third-party agencies
- check_circleSolicit and manage leisure wholesalers, travel agents, and consortia to grow market segments
- check_circleDevelop and conduct persuasive verbal sales presentations to prospective clients
- check_circleManage efforts of leisure sales coordinators and oversee rate and occupancy commitments
- check_circleDevelop and implement business plans for top accounts focusing on inbound Orlando business
- check_circleSolicit and develop new accounts to generate business opportunities for supporting hotels
- check_circleManage property-specific promotions, annual FIT contracts, and relevant communications
- check_circle
Requirements
- verifiedThree (3) years of experience
- verifiedRecent work experience with the wholesale, FIT, and luxury consortia market segments
- verifiedKnowledge of the travel industry, current market trends, and economic factors
- verifiedExtensive experience in the development and delivery of sales presentations
- verifiedAbility to access, understand, and accurately input information using moderately complex computer systems
- verifiedProficient in Microsoft Office: Excel, Word, PowerPoint, Outlook
- verifiedExperience in writing, maintaining, and supervising operational budgets
- verifiedAbility to read, listen and communicate effectively in English, both verbally and in writing
- verifiedUp to 15% international travel required
Benefits & Perks
check_circleMedical Insurance Coverage for you and your familycheck_circleMental health resources including Employee Assistance Programcheck_circleBest-in-Class Paid Time Off (PTO)check_circleGo Hilton travel program with 100 nights of discounted travelParental leave to support new parents
Similar Job Opportunities
Frequently asked questions about Complex Director of Leisure Sales at Hilton
What does a Complex Director of Leisure Sales at Hilton do?expand_more
A Complex Director of Leisure Sales at Hilton is responsible for the following: Mentor sales managers to achieve goals and manage sales travel and expenditures; Negotiate contracts with customers and commission agreements with third-party agencies; Solicit and manage leisure wholesalers, travel agents, and consortia to grow market segments; and Develop and conduct persuasive verbal sales presentations to prospective clients.
What are the requirements for this Complex Director of Leisure Sales role?expand_more
To qualify for the Complex Director of Leisure Sales at Hilton position, applicants should have: Three (3) years of experience; Recent work experience with the wholesale, FIT, and luxury consortia market segments; Knowledge of the travel industry, current market trends, and economic factors; Extensive experience in the development and delivery of sales presentations; Ability to access, understand, and accurately input information using moderately complex computer systems; and Proficient in Microsoft Office: Excel, Word, PowerPoint, Outlook.
Where is the Complex Director of Leisure Sales role at Hilton located?expand_more
Complex Director of Leisure Sales at Hilton is based in The Shoe Tree, West Wilderness Road, Bay Lake, Orange County, Florida, 32836, United States. This is a remote role.
Is this Complex Director of Leisure Sales job remote, hybrid, or on-site?expand_more
Hilton has listed this Complex Director of Leisure Sales role as remote.
How much experience is required for this Complex Director of Leisure Sales role?expand_more
Complex Director of Leisure Sales at Hilton typically requires 3+ years of relevant experience at the executive level.
What skills do you need for the Complex Director of Leisure Sales role at Hilton?expand_more
Key skills for Complex Director of Leisure Sales at Hilton include Microsoft Office; Excel; Word; Powerpoint; Outlook; and English.
What category does the Complex Director of Leisure Sales role belong to?expand_more
Complex Director of Leisure Sales at Hilton is part of the sales job category on Recrutus.
About Hilton
Hilton, headquartered in McLean, VA, operates as a global hospitality company within the travel and lodging sector. The organization manages a diverse portfolio of 26 brands, encompassing over 9,100 properties and more than 1.3 million rooms across 143 countries and territories. With a history spanning over a century, the company has served more than 4 billion guests worldwide, maintaining a presence that spans international borders and diverse markets.
The company employs approximately 500,000 team members globally, focusing on fostering a supportive work environment that has been recognized as a top workplace by major industry publications. Hilton integrates technology to enhance the guest journey, offering features such as digital key sharing, automated room upgrades, and the ability to book connecting rooms directly through its platforms. These innovations aim to streamline operations and improve service delivery for travelers.
A central component of the Hilton experience is the Hilton Honors loyalty program, which boasts over 243 million members. This program allows guests who book directly to earn points redeemable for stays and unique experiences. The accompanying mobile application enables users to manage their entire stay, from booking and room selection to digital check-in and check-out. For further details on company initiatives and updates, information is available through official company channels and social media platforms.
Browse more roles: All Hilton jobs, sales jobs on Recrutus.