
location_onDesert Hills Golf Club of Green Valley, 2500, West Desert Hills Drive, Green Valley, Pima County, Arizona, 85622, United States
The Community Liaison serves as the vital bridge between Southwestern Palliative Care and Hospice and the broader community. Acting as a public relations representative and community resource, this role is dedicated to facilitating safe, high-quality healthcare by building strong relationships with hospitals, skilled nursing homes, board and care facilities, outpatient discharge planners, and physician offices.
The core mission of this position is to generate patient referrals and admissions by establishing and maintaining professional networks with medical professionals, senior organizations, and other key stakeholders. You will be the face of the organization, ensuring that all communications, messaging, and branding align with our culture while fostering positive perceptions of our services among patients, families, and payers.
Your work will involve a dynamic mix of strategic planning and community engagement. You will conduct market assessments to develop comprehensive marketing plans that meet volume projections and assist leadership in budgeting and resource allocation. A significant portion of your time will be spent traveling to physician offices, community groups, and senior organizations to deliver educational presentations about home care services and benefits.
Beyond external outreach, you will collaborate closely with the Care Coordination Team to address patient-related issues and guide patients and families through the election of benefits and admission processes. You will also document all interactions, monitor the cost-effectiveness of marketing efforts, and stay informed on government agencies, payer groups, and competitor positioning to identify opportunities for service improvement.
Interested candidates should submit their application directly through the job posting platform. The hiring team will review qualifications and reach out to schedule an initial conversation to discuss your experience and the role's expectations.
The Pennant Group, Inc. is a holding company of independent operating subsidiaries providing healthcare services throughout the US. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Work model: On-site
Desert Hills Golf Club of Green Valley, 2500, West Desert Hills Drive, Green Valley, Pima County, Arizona, 85622, United States
Green Valley, Arizona
Master's degree. Experience in hospice care operations.
Education: Bachelor's degree in Marketing, Business Administration, or related field required; Master's Degree preferred.
Pennant Services, based in Eagle, Idaho, specializes in healthcare solutions designed to enhance patient care through leadership development. The company operates within the Hospitals and Health Care industry, offering a comprehensive range of services tailored to meet the needs of individuals and families seeking personalized care. Their affiliated network provides home health, hospice, home care, assisted living, independent living, and senior living services. These programs are structured to deliver clinical excellence and compassionate support, whether in patients' homes or within supportive community settings. What distinguishes Pennant is its emphasis on cultivating leaders at all organizational levels. Through targeted training and centralized resources in clinical expertise, compliance, and operations, the company empowers local leaders to achieve high standards of care. This leadership focus translates into consistent, quality service across the communities they serve. Pennant’s team, both front-line and administrative, shares a dedication to individualized care, fostering a legacy of trust and innovation in healthcare delivery.
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Experience
Mid Level
Education
Bachelor's degree in Marketing, Business Administration, or related field required
Job Type
Full-Time