Commercial Specialist
Not Disclosed•Full-TimeOn-site
location_on494, East Cabarrus Street, Warehouse District, Raleigh, Wake County, North Carolina, 27601, United States
About the Team
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to "Going the Extra Mile" define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
About the Role
As a Commercial Specialist, you will be a key player in AutoZone's commercial sales and service operations. This role is designed to drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. You will combine customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
In this position, you will serve as a vital link between our commercial customers and our operations. Your day will involve assisting customers with product selection, managing orders, and maintaining accurate billing records to ensure on-time deliveries. You will conduct account visits to build lasting relationships and ensure service quality, while also generating new business through bound calls and in-person outreach.
Beyond customer interaction, you will play a critical role in our logistics and safety operations. This includes documenting and inspecting all deliveries for accuracy and condition, monitoring vehicle maintenance and safety, and managing battery consignment inventory. You will also handle returns and accident procedures according to company policy. In the absence of the Commercial Sales Manager, you will lead the commercial department, promoting a safe and compliant work environment for all team members.
Hiring Process
An online application is required to apply for this position. Click the Apply button to complete your application. For step-by-step instructions on how to apply, visit careers.autozone.com/candidateresources.
Equal Opportunity & Culture
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard, and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
Fair Chance Hiring
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles, and/or supervision of minors.
Work location
Work model: On-site
494, East Cabarrus Street, Warehouse District, Raleigh, Wake County, North Carolina, 27601, United States
Raleigh, North Carolina
Key Responsibilities
- check_circleAssist commercial customers with product selection and order management
- check_circleMaintain accurate billing records and ensure on-time deliveries
- check_circleConduct account visits to build relationships and ensure service quality
- check_circleGenerate new business through bound calls and in-person outreach
- check_circleFollow cash handling procedures including deposits and collections
- check_circleDocument and inspect all deliveries for accuracy and condition
- check_circleMonitor and report on vehicle maintenance and safety
- check_circleManage battery consignment inventory and perform weekly stock checks
- check_circleHandle returns and accident procedures according to company policy
- check_circleLead the commercial department in the absence of the Commercial Sales Manager
Requirements
- verifiedValid driver's license and a clean driving record
- verifiedStrong people skills and effective communication in both Spanish and English
Nice to Have
Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional communication skills in both Spanish and English.
Benefits & Perks
check_circleMedical, dental and vision planscheck_circle401(k) with company match and Stock Purchase Plancheck_circleAutoZoners Living Well Program for free mental health supportcheck_circlePaid time offLife, and short- and long-term disability insurance options
Similar Job Opportunities
Frequently asked questions about Commercial Specialist at AutoZone
What does a Commercial Specialist at AutoZone do?expand_more
A Commercial Specialist at AutoZone is responsible for the following: Assist commercial customers with product selection and order management; Maintain accurate billing records and ensure on-time deliveries; Conduct account visits to build relationships and ensure service quality; and Generate new business through bound calls and in-person outreach.
What are the requirements for this Commercial Specialist role?expand_more
To qualify for the Commercial Specialist at AutoZone position, applicants should have: Valid driver's license and a clean driving record; and Strong people skills and effective communication in both Spanish and English.
Where is the Commercial Specialist role at AutoZone located?expand_more
Commercial Specialist at AutoZone is based in 494, East Cabarrus Street, Warehouse District, Raleigh, Wake County, North Carolina, 27601, United States. This is a on-site role.
Is this Commercial Specialist job remote, hybrid, or on-site?expand_more
AutoZone has listed this Commercial Specialist role as on-site.
How much experience is required for this Commercial Specialist role?expand_more
Candidates for Commercial Specialist at AutoZone should have mid level.
What skills do you need for the Commercial Specialist role at AutoZone?expand_more
Key skills for Commercial Specialist at AutoZone include Spanish; and English.
What category does the Commercial Specialist role belong to?expand_more
Commercial Specialist at AutoZone is part of the customer services job category on Recrutus.