COLLECTOR
Not Disclosed•Full-TimeOn-site
location_onLuce Line Regional Trail, Plymouth, Hennepin County, Minnesota, 55441, United States
About the Team
The Collection Division of Messerli Kramer, based in Plymouth, Minnesota, is one of the most respected law firms in the legal collections industry. With nearly 290 employees across nine states, we are a leader in our field and a stable, long-term employer. Our approach is rooted in treating consumers with respect and dignity, working collaboratively to find realistic solutions that help them resolve debt and move forward, while still achieving successful outcomes for our clients.
About the Role
We are seeking a full-time Collector to join our team in Plymouth, MN. In this role, you will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly. This position is designed for individuals driven to meet and exceed goals, offering significant earning potential through performance-based bonuses.
You will communicate with consumers via phone, conduct basic skiptracing, and negotiate repayment plans according to firm and client standards. The role requires maintaining a professional demeanor and supporting a positive consumer experience in all interactions, while accurately entering data into our database and tracking systems. We value a people-first philosophy and look for team members who can manage stressful situations with composure, confidence, and compassion.
Hiring Process
All applicants must pass a criminal background and drug screening before commencing employment. Veterans are strongly encouraged to apply.
Equal Opportunity
Messerli Kramer is an equal opportunity employer committed to building a diverse and inclusive workforce.
Work location
Work model: On-site
Luce Line Regional Trail, Plymouth, Hennepin County, Minnesota, 55441, United States
Plymouth, Minnesota
Key Responsibilities
- check_circlePerform basic skiptracing to locate consumer information
- check_circleMaintain a professional demeanor to support a positive consumer experience
- check_circleReview consumer files while maintaining strict confidentiality
- check_circleCommunicate with consumers via phone to recover outstanding debts
- check_circleAccurately enter data into database and tracking systems
- check_circleNegotiate repayment plans according to firm and client standards
Requirements
- verifiedHigh School Diploma/GED
- verified1-3 years of collections, call center, sales, or retail experience
- verifiedWorking knowledge of MS Office
- verifiedPass criminal background and drug screening
Nice to Have
1-3 years of collections experience, call center experience (telemarketing or customer service), sales, retail, or other related experience. Bilingual (English/Spanish).
Benefits & Perks
check_circleMedical, Dental, & Vision Insurancecheck_circleHSA & FSA Accountscheck_circle401K with 4% company contribution after 1 year of servicecheck_circle17 days of paid time off per year7 paid holidays plus a floating holiday per year
Similar Job Opportunities
Skills, education and keywords
Skills: Collections, Call Center, Telemarketing, Customer Service, Sales, Retail, Skiptracing, MS Office, Spanish.
Education: High School Diploma or GED required.
Frequently asked questions about COLLECTOR at Messerli Kramer, P.A.
What does a COLLECTOR at Messerli Kramer, P.A. do?expand_more
A COLLECTOR at Messerli Kramer, P.A. is responsible for the following: Perform basic skiptracing to locate consumer information; Maintain a professional demeanor to support a positive consumer experience; Review consumer files while maintaining strict confidentiality; and Communicate with consumers via phone to recover outstanding debts.
What are the requirements for this COLLECTOR role?expand_more
Messerli Kramer, P.A. is looking for candidates who meet the following requirements: High School Diploma/GED; 1-3 years of collections, call center, sales, or retail experience; Working knowledge of MS Office; and Pass criminal background and drug screening.
Where is the COLLECTOR role at Messerli Kramer, P.A. located?expand_more
COLLECTOR at Messerli Kramer, P.A. is based in Luce Line Regional Trail, Plymouth, Hennepin County, Minnesota, 55441, United States. This is a on-site role.
Is this COLLECTOR job remote, hybrid, or on-site?expand_more
Messerli Kramer, P.A. has listed this COLLECTOR role as on-site.
How much experience is required for this COLLECTOR role?expand_more
COLLECTOR at Messerli Kramer, P.A. typically requires 1–3 years of relevant experience at the mid level level.
What skills do you need for the COLLECTOR role at Messerli Kramer, P.A.?expand_more
Key skills for COLLECTOR at Messerli Kramer, P.A. include Collections; Call Center; Telemarketing; Customer Service; Sales; Retail; Skiptracing; and MS Office.
What education is required for COLLECTOR at Messerli Kramer, P.A.?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the COLLECTOR role belong to?expand_more
COLLECTOR at Messerli Kramer, P.A. is part of the customer services job category on Recrutus.