Clinical Quality Assurance Analyst (Remote - US)

About the Role

This position serves as a critical quality assurance partner within the clinical assessment program. The role exists to ensure the integrity of assessment outcomes by systematically collecting data, conducting quality audits, and analyzing trends. You will bridge the gap between raw data and actionable insights, reviewing QA metrics against Clinical Assessor determinations to drive continuous improvement in service delivery.

In this capacity, you will not only track and report on activities and outcomes but also play a key role in shaping team performance. Depending on operational needs, you may provide training to staff, helping to incorporate quality measures directly into their daily clinical practices. Success in this role requires a blend of analytical rigor and the ability to communicate effectively with a diverse range of individuals, ensuring that quality standards are met across the board.

Home Office Requirements

As a remote team member, you will be equipped with company-issued computer hardware. To ensure seamless operations, a reliable high-speed internet connection is mandatory, with minimum speeds of 20 Mbps download (50 Mbps for shared connectivity) and 5 Mbps upload. You must also maintain a private and secure workspace to handle sensitive data in compliance with organizational standards.

Hiring Process & Accommodations

Maximus is committed to a fair and accessible employment process. We provide reasonable accommodations to individuals requiring assistance during any phase of the hiring journey, including accessing job postings, completing assessments, or participating in interviews. If you require support due to a disability, medical condition, or physical or mental impairment, please contact People Operations at applicantaccom@maximus.com.

Equal Opportunity & Compensation

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or other legally protected characteristics.

Our compensation philosophy is comprehensive and transparent. While annual salary is one component of our total rewards package, we also offer short- and long-term incentives, program-specific awards, health insurance, life and disability insurance, a retirement savings plan, and paid time off. Compensation is determined by various factors including job location, education, training, experience, and market value, and is commensurate with job duties and relevant work experience. We do not use an applicant's salary history in determining compensation and will comply with all regulatory minimum wage rates and salary thresholds.