Clinical Practice Assistant/ Medical Assistant
Not Disclosed•Full-TimeOn-site
location_onMayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
About the Team
When you join the growing BILH team, you're not just taking a job; you're making a difference in people's lives. As part of a health care organization with more than 35,000 dedicated professionals—including nurses, doctors, technicians, therapists, researchers, and teachers—we work together to provide extraordinary care. Our mission is to do everything in our power to care for and protect our patients, our colleagues, and our communities. Your skill and compassion can help make us even stronger.
About the Role
This position serves as a vital bridge between administrative efficiency and clinical excellence, supporting the smooth operations of our practice while upholding BIDMC's promise of extraordinary care. You will perform a blend of administrative and clinical functions, ensuring that patient care areas are clean, organized, and ready for use. Your day will involve greeting patients, managing check-ins, and assisting those with physical or psychological limitations with ambulation and care functions.
You will act as a liaison between patients and the practice staff, facilitating timely flow and keeping everyone informed of delays. From performing medical assisting duties like vital signs and EKGs to managing medical equipment and supplies, your role ensures that every aspect of the patient journey is handled with courtesy and professionalism. You will communicate effectively with patients, families, and the broader public, both in person and by phone, while collaborating with Practice Managers, RNs, and physicians to deliver high-quality service.
Hiring Process
- Application: Submit your resume and cover letter detailing your relevant clinical or administrative experience.
- Screening: A recruiter will review your qualifications against our required certifications (MA, EMT, CNA, LNA, or equivalent experience).
- Interview: Selected candidates will participate in an interview to discuss their competencies in decision-making, problem-solving, and customer service.
- Offer: Successful candidates will receive an offer contingent on background checks and compliance with health care worker vaccination requirements.
Culture & Commitment
We are an Equal Opportunity Employer and welcome applicants regardless of background. As a condition of employment, all staff are required to be vaccinated against influenza to ensure the safety of our patients and colleagues. We foster a culture of teamwork, where employees are encouraged to work collaboratively to improve operations and identify opportunities for process improvements. We value individuals who can remain calm in stressful situations and provide a high level of customer service in a professional, respectful manner.
Work location
Work model: On-site
Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
Boston, Massachusetts
Key Responsibilities
- check_circleSchedule diagnostic and lab tests while verifying patient insurance, authorizations, and referrals
- check_circleMonitor patient flow in waiting areas and act as a liaison between patients and practice staff
- check_circlePrepare patient charts and documents for clinical activities in accordance with Medical Center standards
- check_circleQueue prescription renewals and enter orders for tests, services, or appointments in the electronic medical record
- check_circlePerform medical assisting duties including vital signs, EKGs, phlebotomy, and assisting during routine procedures
- check_circleConduct point of care testing and implement quality control standards for testing equipment accuracy
- check_circleEnsure patient care areas are clean, organized, stocked, and ready for patient use
- check_circleAssist patients with physical limitations regarding ambulation and patient care functions
- check_circlePerform patient check-in, registration, demographic verification, and collect copayments using computer systems
- check_circleMonitor, order, and maintain medical equipment and supplies to ensure cleanliness and proper expiration dates
Requirements
- verifiedHigh School diploma or GED
- verified0-1 years related work experience
- verifiedBasic computer navigation skills
- verifiedMA, EMT, CNA, LNA certificate or diploma OR 5 months direct patient care experience
- verifiedPhlebotomy Certificate (preferred)
- verifiedInfluenza vaccination required
Nice to Have
Phlebotomy Certificate
Similar Job Opportunities
Skills, education and keywords
Skills: Phlebotomy, Vital Signs, Ekgs, Point Of Care Testing, Specimen Collection, Electronic Medical Record, Omr, Phlebotomy Certificate, Ma, Emt.
Education: High School diploma or GED required.
Frequently asked questions about Clinical Practice Assistant/ Medical Assistant at Beth Israel Lahey Health
What does a Clinical Practice Assistant/ Medical Assistant at Beth Israel Lahey Health do?expand_more
Day-to-day, the Clinical Practice Assistant/ Medical Assistant at Beth Israel Lahey Health will schedule diagnostic and lab tests while verifying patient insurance, authorizations, and referrals; monitor patient flow in waiting areas and act as a liaison between patients and practice staff; prepare patient charts and documents for clinical activities in accordance with medical center standards; and queue prescription renewals and enter orders for tests, services, or appointments in the electronic medical record.
What are the requirements for this Clinical Practice Assistant/ Medical Assistant role?expand_more
Beth Israel Lahey Health is looking for candidates who meet the following requirements: High School diploma or GED; 0-1 years related work experience; Basic computer navigation skills; MA, EMT, CNA, LNA certificate or diploma OR 5 months direct patient care experience; Phlebotomy Certificate (preferred); and Influenza vaccination required.
Where is the Clinical Practice Assistant/ Medical Assistant role at Beth Israel Lahey Health located?expand_more
Clinical Practice Assistant/ Medical Assistant at Beth Israel Lahey Health is based in Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States. This is a on-site role.
Is this Clinical Practice Assistant/ Medical Assistant job remote, hybrid, or on-site?expand_more
Beth Israel Lahey Health has listed this Clinical Practice Assistant/ Medical Assistant role as on-site.
How much experience is required for this Clinical Practice Assistant/ Medical Assistant role?expand_more
Clinical Practice Assistant/ Medical Assistant at Beth Israel Lahey Health typically requires 0–1 years of relevant experience at the entry level level.
What skills do you need for the Clinical Practice Assistant/ Medical Assistant role at Beth Israel Lahey Health?expand_more
Key skills for Clinical Practice Assistant/ Medical Assistant at Beth Israel Lahey Health include Phlebotomy; Vital Signs; Ekgs; Point Of Care Testing; Specimen Collection; Electronic Medical Record; Omr; and Phlebotomy Certificate.
What education is required for Clinical Practice Assistant/ Medical Assistant at Beth Israel Lahey Health?expand_more
Educational requirements for this role: High School diploma or GED required.
What category does the Clinical Practice Assistant/ Medical Assistant role belong to?expand_more
Clinical Practice Assistant/ Medical Assistant at Beth Israel Lahey Health is part of the healthcare & nursing job category on Recrutus.
About Beth Israel Lahey Health
Beth Israel Lahey Health operates within the hospitals and health care industry as an integrated system designed to deliver patient care across various locations. The organization combines clinical services with research and education to inform treatment decisions. Its workforce includes doctors, nurses, technicians, social workers, innovators, and educators who collaborate under a unified vision for the future of health care. By bringing together diverse professionals, the system aims to enhance the quality and accessibility of medical services for the communities it serves. The entity focuses on aligning its operational structure with the goal of providing comprehensive care regardless of where patients are located. This approach emphasizes the integration of practical medical expertise with forward-looking educational initiatives to support patient outcomes.
Browse more roles: All Beth Israel Lahey Health jobs, healthcare & nursing jobs on Recrutus.