Client Success Manager
Not Disclosed•Full-TimeRemote
location_onColonial Warehouse, 212, 3rd Avenue North, North Loop, Central, Minneapolis, Hennepin County, Minnesota, 55401, United States
About the Team
At ProCare HR, we are on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth. We offer comprehensive HR services, including payroll processing, benefits administration, workers' compensation management, and general HR support.
About the Role
As a Client Success Manager, you will be the primary point of contact for your clients, managing accounts and overseeing data and services to ensure they have the support they need. You will assist clients in maximizing their HRIS systems, specifically UKG Ready, while helping them streamline HR operations. This role involves leading client relationships from onboarding through optimization, acting as a subject matter expert to drive adoption and best practices, and troubleshooting HRIS, payroll, and compliance issues unique to the senior living sector.
Work Environment
This is a fully remote opportunity with occasional travel requirements.
Hiring Process
To apply, please complete the required questionnaire. We accept applications on a rolling basis.
Equal Opportunity
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy, political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.
Work location
Work model: Remote
Colonial Warehouse, 212, 3rd Avenue North, North Loop, Central, Minneapolis, Hennepin County, Minnesota, 55401, United States
Minneapolis, Minnesota
Key Responsibilities
Similar Job Opportunities
Skills, education and keywords
Skills: Ukg Ready, Salesforce.
Education: Bachelor's degree in Business Administration, Human Resources, or related field required.
Frequently asked questions about Client Success Manager at Procare HR
What does a Client Success Manager at Procare HR do?expand_more
Day-to-day, the Client Success Manager at Procare HR will lead client relationships from onboarding through optimization; act as a ukg ready subject matter expert to drive adoption and best practices; partner with clients to ensure satisfaction and long-term retention; and manage accounts and oversee data and services for assigned clients.
What are the requirements for this Client Success Manager role?expand_more
Procare HR is looking for candidates who meet the following requirements: Bachelor's degree in Business Administration, Human Resources, or related field; Minimum 3 years of experience in client/account management; Minimum 3 years of HR-related experience (payroll, benefits, HRIS); Experience working with senior living providers (2+ years strongly preferred); Proven UKG Ready configuration and optimization experience; and CRM experience (Salesforce preferred).
Where is the Client Success Manager role at Procare HR located?expand_more
Client Success Manager at Procare HR is based in Colonial Warehouse, 212, 3rd Avenue North, North Loop, Central, Minneapolis, Hennepin County, Minnesota, 55401, United States. This is a remote role.