Client Service I Representative- Shipping/ Receiving

About the Role

As a Client Service I Representative in Shipping and Receiving, you will be the face of our operations at the client site. Your primary mission is to ensure the prompt delivery of on-site work assignments while delivering exceptional customer service that drives satisfaction. This role is dynamic; your responsibilities may shift across various functions including copy center operations, mail and courier services, reception, inventory management, and warehouse support, depending on the specific needs of the client and division.

You will serve as a vital link between the client and our internal teams, promptly addressing customer concerns and managing requests via email, phone, and text. Your day-to-day impact involves maintaining accurate records, contributing to the creation of site procedure guides, and ensuring seamless coverage during staffing fluctuations through cross-functional training. Whether you are verifying incoming shipments, sorting interoffice mail, or maintaining reprographic equipment, your focus remains on operational excellence and customer trust.

About the Team

Canon U.S.A., Inc. is a global leader in digital imaging solutions, dedicated to the Kyosei philosophy of living and working together for the common good. Our team is driven by a mission to exceed customer expectations through technology while enriching the lives of the communities we serve. We foster a culture of integrity, respect, and empowerment, where a strong work ethic and creativity are celebrated. As part of this phenomenal team, you will join a group that takes pride in its quality and innovation, working collaboratively toward common goals.

Hiring Process

Candidates must be legally authorized to work in the United States and reside in the U.S. at the time of hire. Please note that this role requires compliance with specific customer policies and protocols, which may include obtaining necessary security clearances to enter client premises. If you are required to drive between multiple locations, a valid driver's license and acceptable driving record are necessary.

Equal Opportunity

Canon U.S.A., Inc. is an equal opportunity employer. We consider qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to building a diverse and inclusive workforce.

Why Join Us

Joining Canon offers more than just a job; it provides an opportunity to make an impact and build a rewarding career with a global digital imaging leader. We demonstrate our commitment to our employees through a comprehensive rewards package, including competitive compensation, medical, dental, and vision benefits, a 401(k) Savings Plan, and discretionary profit sharing. Beyond the essentials, we offer perks such as employee referral bonuses, discounts, a "Dress for Your Day" program, volunteer opportunities, and exclusive Canon merchandise. We invite you to discover what it means to work for a company where talent fosters innovation.