Child and Family Support Worker
Not Disclosed•Full-TimeOn-site
location_on1548, North Marion Street, Tampa Heights, Tampa, Hillsborough County, Florida, 33602, United States
About Lutheran Services Florida
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. With 60 programs across the state serving a wide range of populations in need, LSF is a mission-driven organization where staff become part of a community dedicated to transforming the lives of those in need. The agency offers growth opportunities for employees to explore areas of interest within the organization while making a tangible impact on the lives of others.
About the Role
The Child Welfare Case Manager is a pivotal role designed to provide full wrap-around case management services to clients and families. This position is about more than just managing cases; it is about establishing genuine relationships with families while living out the agency's core values. The Case Manager serves as the integrator of all services and supports identified for each child, including therapy, mental health services, health and dentistry, developmental services, educational support, and permanency planning.
In this role, you will navigate the complexities of the dependency court system, Florida statutes, and administrative codes to manage cases toward specific goals recorded in case plans. You will collaborate closely with parents, Guardians Ad Litem, foster parents, and other pertinent parties to develop case plans aimed at reunification or other permanency for the child. The work requires a deep sensitivity to the cultural and socioeconomic characteristics and needs of the service population, ensuring trauma-sensitive transitions when necessary.
The Day-to-Day
Your day will be dynamic and varied, balancing direct client interaction with critical administrative duties. You will meet with children in their primary residences and identified parents to conduct assessments and develop case plans. A significant portion of your time will be spent visiting children according to required frequencies, including unannounced visits, and arranging for emergency placements or medical treatments when children are at risk.
Documentation is a key component of the role, requiring accurate entry of all case activities into the Florida Safe Families Network (FSFN) database within 48 hours. You will also prepare and submit court documentation, attend court activities, and participate in individual case staffings. As an agency on-call Case Manager, you will be responsible for responding immediately to calls and managing emergencies, requiring flexibility to rotate on-call schedules and travel throughout the state as needed.
Our Culture and Values
At LSF, we believe in treating customers, the public, and staff with courtesy, respect, and dignity. We foster a culture of teamwork where employees support the unit, department, and organization to accomplish shared goals. Safety and confidentiality are paramount, and all employees are expected to adhere to established safety procedures and strict confidentiality rules. We also prioritize continuous learning, requiring staff to attend and successfully complete all mandated training courses to maintain child welfare certification.
Equal Opportunity Employer
Lutheran Services Florida is proud to be an equal opportunity employer. We consider qualified applicants regardless of background. As mandated by Florida law, LSF performs background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse. All job vacancy postings include clear information regarding these requirements and the AHCA Clearinghouse website.
Application Instructions
To apply, please submit your resume and cover letter detailing your relevant experience working with children and your commitment to child welfare. Candidates must possess a Bachelor's degree in a Human Services field (Social Work preferred) and have a minimum of one year of relevant experience. Successful candidates will be required to obtain child welfare certification within one year of the hire date.
Work location
Work model: On-site
1548, North Marion Street, Tampa Heights, Tampa, Hillsborough County, Florida, 33602, United States
Tampa, Florida
Key Responsibilities
- check_circleConduct required home visits including unannounced visits at least once per quarter
- check_circleDocument all case activities in the Florida Safe Families Network database within 48 hours
- check_circleSubmit service requests and provide timely referrals to community resources for clients
- check_circlePrepare and submit court documentation and attend all necessary court activities
- check_circleConduct child safety and family functioning assessments and prepare safety plans
- check_circleConduct diligent searches for parents and family members when deemed necessary
- check_circlePerform home studies for prospective placements and facilitate parental visits
- check_circleProvide direct supervision of children awaiting placement and transport children as needed
- check_circleMeet with children and parents within specified timeframes to complete Family Assessments
- check_circleArrange emergency placements, medical treatment, and services for children at risk
- check_circleDevelop case plans in collaboration with families and stakeholders to achieve reunification
- check_circleEnsure completion of all Independent Living functions as required for clients
Requirements
- verifiedBachelor's degree in a Human Services field
- verifiedMinimum of one year of relevant experience working with children
- verifiedValid driver's license and appropriate auto liability insurance
- verifiedChild welfare certification within one year of hire date
- verifiedFamiliarity with Microsoft Office Word and Excel
- verifiedAbility to type 45 words per minute
Nice to Have
Degree in Social Work
Benefits & Perks
check_circleMedical, Dental, and Vision insurancecheck_circleTelehealth with 24/7 online access to Doctorscheck_circleEmployee Assistance Program (EAP)check_circleEmployer paid life insurance (1X salary)check_circle13 paid holidays plus 1 floating holidaycheck_circleGenerous PTO policy starting at 16 working days a yearcheck_circle403(b) Retirement plan with 3% discretionary employer matchcheck_circle3% student loan repayment reimbursement optioncheck_circleTuition reimbursement
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Word, Excel, Florida Safe Families Network, FSFN.
Education: Bachelor's degree in a Human Services field required.
Frequently asked questions about Child and Family Support Worker at Lutheran Services Florida
What does a Child and Family Support Worker at Lutheran Services Florida do?expand_more
In this Child and Family Support Worker at Lutheran Services Florida role, you will conduct required home visits including unannounced visits at least once per quarter; document all case activities in the florida safe families network database within 48 hours; submit service requests and provide timely referrals to community resources for clients; and prepare and submit court documentation and attend all necessary court activities.
What are the requirements for this Child and Family Support Worker role?expand_more
To qualify for the Child and Family Support Worker at Lutheran Services Florida position, applicants should have: Bachelor's degree in a Human Services field; Minimum of one year of relevant experience working with children; Valid driver's license and appropriate auto liability insurance; Child welfare certification within one year of hire date; Familiarity with Microsoft Office Word and Excel; and Ability to type 45 words per minute.
Where is the Child and Family Support Worker role at Lutheran Services Florida located?expand_more
Child and Family Support Worker at Lutheran Services Florida is based in 1548, North Marion Street, Tampa Heights, Tampa, Hillsborough County, Florida, 33602, United States. This is a on-site role.
Is this Child and Family Support Worker job remote, hybrid, or on-site?expand_more
Lutheran Services Florida has listed this Child and Family Support Worker role as on-site.
How much experience is required for this Child and Family Support Worker role?expand_more
Child and Family Support Worker at Lutheran Services Florida typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Child and Family Support Worker role at Lutheran Services Florida?expand_more
Key skills for Child and Family Support Worker at Lutheran Services Florida include Microsoft Office; Word; Excel; Florida Safe Families Network; and FSFN.
What education is required for Child and Family Support Worker at Lutheran Services Florida?expand_more
Educational requirements for this role: Bachelor's degree in a Human Services field required.
What category does the Child and Family Support Worker role belong to?expand_more
Child and Family Support Worker at Lutheran Services Florida is part of the social work job category on Recrutus.
About Lutheran Services Florida
Lutheran Services Florida (LSF) is a nonprofit organization in the Individual and Family Services sector, dedicated to creating safe environments for children, supporting families, and fostering thriving communities. Based in Tampa, Florida, the organization serves approximately 1 in 50 Floridians annually through programs such as early education, youth shelters, foster care, refugee resettlement, substance abuse and mental health services, and adult guardianship.
Established in 1982, LSF operates more than 60 initiatives across the state, employing around 1,400 staff committed to its mission. The organization emphasizes community impact, with a focus on early childhood development, crisis intervention, and long-term family stability. Headquartered in Tampa, its programs reflect a dedication to addressing social needs through compassionate, localized solutions.
Browse more roles: All Lutheran Services Florida jobs, social work jobs on Recrutus.