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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Center Manager
The UPS Store logo

Center Manager

Not Disclosed•Full-TimeOn-site

location_on171, Black Horse Lane, Black Horse, Middletown Township, Delaware County, Pennsylvania, 19063, United States

Apply Now

About the Role

The Center Manager serves as the operational heartbeat of this retail location, ultimately accountable for profit and loss, continuous improvement, and business development. This role exists to ensure the center delivers world-class customer service while maintaining strict cost control and operational excellence.

In this position, you will open and close the center, manage productivity, and lead a team dedicated to optimizing performance. You will be responsible for developing and implementing store marketing programs, managing inventory, and overseeing daily maintenance to ensure a safe, clean, and organized environment. The role requires a dynamic personality capable of motivating associates through effective listening and leadership.

Hiring Process

Candidates with a post-high school education and two years of retail store operations experience are encouraged to apply. The ideal candidate possesses strong supervisory skills, advanced computer proficiency, and the physical ability to perform essential job functions.

Equal Opportunity

We are committed to building a diverse and inclusive team. We consider qualified applicants regardless of background.

Work location

Work model: On-site

location_on

171, Black Horse Lane, Black Horse, Middletown Township, Delaware County, Pennsylvania, 19063, United States

Middletown Township, Pennsylvania

Key Responsibilities

  • check_circleManage day-to-day retail operations and ensure world-class customer service
  • check_circleOversee personnel management including recruiting, training, scheduling, and coaching

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Prepare and provide weekly and monthly financial reports to the franchise owner
  • check_circleFacilitate staff meetings and schedule work assignments to optimize team performance
  • check_circleOversee center maintenance, ensuring cleanliness, safety, and organization
  • check_circleMonitor cost control, manage inventory, and review employee timesheets
  • check_circleDevelop and implement store marketing programs to drive business growth
  • Requirements

    • verifiedPost high school education (college coursework or degree)
    • verifiedTwo years of retail store operations experience
    • verifiedPrevious store management experience
    • verifiedStrong computer skills including Microsoft Office and Adobe Suites

    Nice to Have

    Advanced education degree, coursework, or tech school. P&L experience.

    Benefits & Perks

    check_circlePaid vacationcheck_circleSales commissioncheck_circleHealth Coverage
    The UPS Store cover image
    The UPS Store logo
    Company

    The UPS Store

    Industry

    Retail

    Headquarters

    San Diego, CA

    Open Roles

    4

    The services small businesses need to #BeUnstoppable. From packing and shipping to printing and more. All in one place.

    The UPS Store operates as a retail network specializing in shipping, postal, printing, and business services across North America. Based in San Diego, CA, the company supports over 5,500 locally owned franchise locations, serving consumers and small businesses with solutions such as packaging, mailbox services, moving supplies, and in-center business tools. As a wholly owned subsidiary of UPS, The UPS Store leverages its parent company’s infrastructure to deliver scalable retail services.\n\nRecognized for its franchise model, the company has held the top position in Entrepreneur Magazine’s Postal & Business Services category for 31 consecutive years. It has also been highlighted by USA Today and G.I. Jobs as a top franchise for military veterans and honored with the American Brand Excellence Award in Retail by City Business Journals.\n\nFranchise opportunities are available to qualified entrepreneurs across the U.S. and Canada. Through partnerships with Franchise America Finance and The Bancorp Bank, The UPS Store provides national funding options for eligible candidates seeking to open a retail location.\n\n
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    Mid Level

    Job Type

    Full-Time

    Skills Required

    Microsoft OfficeAdobe Suites
    arrow_forward
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsAccounting & Finance jobsSales jobsIT jobsHospitality & Catering jobs
    Popular skills
    CDL-A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility