Catastrophe Claims Representative

Catastrophe Claims Representative — Omaha, NE at Farm | Recrutus

About the Team

With Farm Bureau Financial Services, our client/members feel confident knowing their family, home, cars, and property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make. We are proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

About the Role

As a Catastrophe Claims Representative, you will be the immediate response to CAT storm events, investigating, evaluating, and negotiating property claim assignments involving homeowner, farm, and commercial risks. In this role, you represent Farm Bureau in the field, maintaining a service-oriented attitude and professional relationships with coworkers, supervisors, agents, policyholders, and contractors.

Your focus will be on accurately documenting investigations, evaluations, recommendations, and plans of action to develop defendable claims files. You will effectively negotiate with client/members and contractors to attain fair settlements. When called to storm events covering our 8-state territory (KS, NE, IA, MN, SD, AZ, NM, UT), you will be deployed for up to three weeks. During non-storm periods, you will assist business units by reviewing and paying replacement cost claims, following up on pending storm losses, and focusing on your personal development and training.

Hiring Process

This position will be filled at the appropriate level based on experience. If you are interested in joining a company that appreciates employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today.

Equal Opportunity & Work Authorization

We are committed to creating an inclusive environment for all employees. At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis.

Work location

Work model: On-site

NoDo, Omaha, Douglas County, Nebraska, 68102, United States

Omaha, Nebraska

Key Responsibilities

check_circleInvestigate and evaluate property claims involving homeowner, farm, and commercial risks
check_circleReview and pay replacement cost claims during non-storm periods
check_circleDeploy to storm events across an 8-state territory for up to three weeks
check_circleDocument investigations, evaluations, and recommendations to maintain defendable claims files
check_circleInspect damage by climbing ladders, roofs, and structures
check_circleNegotiate fair settlements with policyholders and contractors
check_circleLift and handle materials weighing a minimum of 75 pounds

Requirements

verifiedCollege degree or equivalent plus 3+ years of relevant experience
verifiedValid driver's license and satisfactory Motor Vehicle Records
verifiedMust be currently authorized to work in the United States on a full-time, permanent basis
verifiedWorking knowledge of construction and estimating systems (Xactimate) preferred

Nice to Have

Working knowledge of construction and estimating systems (Xactimate).

Benefits & Perks

check_circleEnhanced 401K with company matchcheck_circleLow-cost health, dental, and vision benefitscheck_circleLife and disability insurance optionscheck_circlePaid time off including holidays and volunteer timeOnsite wellness facility with fitness classes and programs

Skills, education and keywords

Skills: Xactimate.

Education: College degree or equivalent plus 3+ years of relevant experience required.

Frequently asked questions about Catastrophe Claims Representative at Farm Bureau Financial Services

What does a Catastrophe Claims Representative at Farm Bureau Financial Services do?expand_more

A Catastrophe Claims Representative at Farm Bureau Financial Services is responsible for the following: Investigate and evaluate property claims involving homeowner, farm, and commercial risks; Review and pay replacement cost claims during non-storm periods; Deploy to storm events across an 8-state territory for up to three weeks; and Document investigations, evaluations, and recommendations to maintain defendable claims files.

What are the requirements for this Catastrophe Claims Representative role?expand_more

To qualify for the Catastrophe Claims Representative at Farm Bureau Financial Services position, applicants should have: College degree or equivalent plus 3+ years of relevant experience; Valid driver's license and satisfactory Motor Vehicle Records; Must be currently authorized to work in the United States on a full-time, permanent basis; and Working knowledge of construction and estimating systems (Xactimate) preferred.

Where is the Catastrophe Claims Representative role at Farm Bureau Financial Services located?expand_more

Catastrophe Claims Representative at Farm Bureau Financial Services is based in NoDo, Omaha, Douglas County, Nebraska, 68102, United States. This is a on-site role.

Is this Catastrophe Claims Representative job remote, hybrid, or on-site?expand_more

Farm Bureau Financial Services has listed this Catastrophe Claims Representative role as on-site.

How much experience is required for this Catastrophe Claims Representative role?expand_more

Catastrophe Claims Representative at Farm Bureau Financial Services typically requires 3+ years of relevant experience at the mid level level.

What skills do you need for the Catastrophe Claims Representative role at Farm Bureau Financial Services?expand_more

Key skills for Catastrophe Claims Representative at Farm Bureau Financial Services include Xactimate.

What education is required for Catastrophe Claims Representative at Farm Bureau Financial Services?expand_more

Educational requirements for this role: College degree or equivalent plus 3+ years of relevant experience required.

What category does the Catastrophe Claims Representative role belong to?expand_more

Catastrophe Claims Representative at Farm Bureau Financial Services is part of the customer services job category on Recrutus.