Case Analyst I - Bilingual (Remote)

Who We Are

World Education Services (WES) is a non-profit social enterprise dedicated to supporting the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, helping millions achieve their academic and professional goals. Through decades of leadership in global education, we partner with diverse organizations and networks to uplift individuals and drive systems change, enabling people to learn, work, and thrive in new places.

About the Opportunity

As a Case Analyst I--Bilingual, you will be a vital part of our Production team, responsible for thoroughly examining case files and analyzing data from various sources to ensure the accuracy of case information. Your primary objective is to master WES methodology to process standard files, making well-informed decisions based on gathered data. In this role, you will execute daily operational tasks, including reviewing records, assessing credentials, and verifying actions. This ensures effective coordination among departments and stakeholders while maintaining an organized and efficient workflow.

Our Culture and Values

Joining WES means embarking on a purpose-driven career with a global impact. We foster an employee-centric environment that values continuous learning, professional development, and work-life harmony. Our inclusive culture reflects the global community we serve, celebrating diverse backgrounds and perspectives. We are committed to our core values:

• Opportunity: We open doors so people can build better futures.
• Inclusion: We become stronger, more creative, and more resilient when we embrace diversity.
• Equity: We uphold fairness and justice in our work and actions.
• Enterprising: We are resourceful, inventive, and driven.

Inclusive Recruitment Process

We welcome all applicants, regardless of whether their experience perfectly matches the job description, as we value diverse and innovative viewpoints. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported. If you require assistance or accommodation during the recruitment process, please contact us at hiring@wes.org. Our Talent Acquisition team is happy to work with you to find solutions that meet your needs.

Our Commitment to Diversity

World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities in the US and Canada. We provide equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment to promotions and benefits. For us, diversity goes beyond compliance—it is about embracing unique perspectives and cultivating an environment where everyone feels empowered to reach their full potential.