Cargo Services Agent
Not Disclosed•Full-TimeOn-site
location_on6100, Northeast Killingsworth Street, Cully, Portland, Multnomah County, Oregon, 97218, United States
About the Team
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we value team members who are welcoming to people from all walks of life, think on their feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits designed to take you places.
About the Role
As a Cargo Service Agent, you will be the backbone of our warehouse operations, assisting customers with their cargo needs in a dynamic environment. Your day will involve answering inquiries, computing rates, initiating and completing bookings, and ensuring security screenings are met. You will be the first point of contact for air cargo transactions, handling everything from airway bill preparation and load planning to tracing shipments and managing telephone inquiries. This role requires you to receive and distribute airfreight, equipment, mail, and products efficiently while utilizing various work aides like computers, carts, and forklifts.
Our Values
We expect you to embody our core values: own safety, do the right thing, be caring and kind, and deliver performance. These principles guide how we interact with our customers and each other every day.
Equal Opportunity
Alaska Airlines, Hawaiian Airlines, and Horizon Air are committed to complying with all applicable federal, state, and local laws governing nondiscrimination in employment. We ensure equal opportunity in all terms, conditions, and benefits of employment. We prohibit discrimination and harassment against any employee or applicant based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, and other legally protected categories. All applicants and employees are treated without regard to these protected statuses.
Regulatory Information
As a Department of Transportation (DOT) regulated entity, all applicants for safety-sensitive positions must undergo post-offer and/or pre-employment drug testing. Failure to submit to testing or positive indications of drug use will render an applicant ineligible for employment.
Work location
Work model: On-site
6100, Northeast Killingsworth Street, Cully, Portland, Multnomah County, Oregon, 97218, United States
Portland, Oregon
Key Responsibilities
- check_circleAssist customers with air cargo transactions including airway bill preparation and rating
- check_circlePerform security screenings for cargo and personnel
- check_circleCompute cargo rates and manage load planning and tracing activities
- check_circleOperate work aides such as computers, carts, dollies, pallets, hand trucks, and forklifts
- check_circleReceive and distribute airfreight, equipment, mail, and products within the cargo building
- check_circleInitiate and complete cargo bookings and handle telephone inquiries
Requirements
- verifiedHigh school diploma or equivalent
- verifiedMinimum age of 18
- verified1 year of customer service or community service experience
- verifiedValid US driver's license
- verifiedAbility to obtain USPS Mail Handling Certification
- verifiedAbility to obtain airport security clearance
- verifiedAuthorized to work in the U.S.
- verifiedTyping speed of at least 25 WPM
- verifiedAbility to communicate in English
Benefits & Perks
check_circleFree stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Aircheck_circleComprehensive well-being programs including medical, dental and vision benefitscheck_circleGenerous 401k match programcheck_circleAnnual bonus planscheck_circleGenerous holiday and paid time off
Similar Job Opportunities
Skills, education and keywords
Skills: Computerized Cargo System, Airway Bill Preparation, Rating, Load Planning, Filing, Tracing, Basic Mathematics, Usps Mail Handling Certification, Airport Security Clearance, English.
Education: High school diploma or equivalent required.
Frequently asked questions about Cargo Services Agent at Horizon Air
What does a Cargo Services Agent at Horizon Air do?expand_more
In this Cargo Services Agent at Horizon Air role, you will assist customers with air cargo transactions including airway bill preparation and rating; perform security screenings for cargo and personnel; compute cargo rates and manage load planning and tracing activities; and operate work aides such as computers, carts, dollies, pallets, hand trucks, and forklifts.
What are the requirements for this Cargo Services Agent role?expand_more
To qualify for the Cargo Services Agent at Horizon Air position, applicants should have: High school diploma or equivalent; Minimum age of 18; 1 year of customer service or community service experience; Valid US driver's license; Ability to obtain USPS Mail Handling Certification; and Ability to obtain airport security clearance.
Where is the Cargo Services Agent role at Horizon Air located?expand_more
Cargo Services Agent at Horizon Air is based in 6100, Northeast Killingsworth Street, Cully, Portland, Multnomah County, Oregon, 97218, United States. This is a on-site role.
Is this Cargo Services Agent job remote, hybrid, or on-site?expand_more
Horizon Air has listed this Cargo Services Agent role as on-site.
How much experience is required for this Cargo Services Agent role?expand_more
Cargo Services Agent at Horizon Air typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Cargo Services Agent role at Horizon Air?expand_more
Key skills for Cargo Services Agent at Horizon Air include Computerized Cargo System; Airway Bill Preparation; Rating; Load Planning; Filing; Tracing; Basic Mathematics; and Usps Mail Handling Certification.
What education is required for Cargo Services Agent at Horizon Air?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Cargo Services Agent role belong to?expand_more
Cargo Services Agent at Horizon Air is part of the travel job category on Recrutus.
About Horizon Air
Horizon Air operates as a regional airline within the Airlines and Aviation industry, based in Seattle, Washington. As the regional carrier for Alaska Airlines, the company employs approximately 3,500 people and manages an operational fleet consisting of 41 Embraer 175 jet aircraft. The airline provides passenger service to around 50 cities across the West Coast. Its corporate headquarters are located in Seattle, while a primary maintenance base is situated in Portland, Oregon.
The organization maintains a dedicated Social Care Team available around the clock to assist travelers and the public. Communications on its official channels are moderated to ensure a respectful environment, with policies in place to remove content containing profanity, hate speech, spam, or offensive material. Additionally, the company reserves the right to remove posts or comments that disparage employees to protect their privacy and well-being. For official inquiries or assistance requiring a formal response, Horizon Air directs customers to its designated contact portal.
Browse more roles: All Horizon Air jobs, travel jobs on Recrutus.